Rolondo, the service agent was very professional and explained all the things I needed to service on my car.
Very good service department I was kept informed of all the stages of the work. Jonathon at the service desk was excellent. I love the new waiting area.
Sydney was great! Very thorough and a good communicator.
Yes, Lenny was great.we are extremely satisfied. Job definitely well done.thank you
My service Coordinator Mike was very professional and helpful. I would recommend him and this dealership to others.
This is not about Jonathan because he tried to be really helpful. I just recently came in for service and spent 3k to repair my car and to have maintenance completed. I received an oil change and was unaware. And when I came into today, there were no records ot files to indicate when my last service/oil change was; however, there was 1k worth of recommendation/service for my vehicle. Even when I asked the last rep I worked with to make sure everything that needed to be completed was completed. And then I come in today and there’s more. Everything was checked out fine for inspection; however, my windshield wiper fluid is not working and this was not documented. I do not trust that my hard earned money is being wisely invested into this dealership. The reps have no idea what’s going on with the vehicle and I believe no service is actually happening for my vehicle. I am hesitant about moving forward with any additional services. I received an oil change today that I didn’t need and I was charged again for it. I received. Next time you come in it’s free, but I had to pay for a service I didn’t need. I will be researching and escalating forward because no one should have to go through this experience.
Seth was very friendly and made sure my car was fixed in a timely manner.
Sydney was friendly and professional.
I asked for an oil change and a tire rotation and I only got the oil change even though I specifically asked and was told he didn’t hear me. Then I was told that I should have been there in Jan and I could have had a courtesy oil change wow because I didn’t even know that. Service doesn’t seem to get any better. But they had no problem trying to sell me 500 plus dollars worth of services for a 20,000 mile warranty when my car has only 7000 miles on it. What a joke. Thought since time had past service would be better but I guess I was wrong.
Seth is amazing as usual! I’m glad to see him back.
Great customer service! As always great environment.
Rolando was awesome! Thank you
Jonathan was a great service tech today. He explained everything that was going to be done on my vehicle and when I sent a question in regarding if a service was covered, he was prompt in responding back.
He was very professional and courteous during our interactions.
Super friendly and efficient service
Very much appreciated the service. Our service rep, Seth, was fantastic.
Rolando & the overall service was so much better than in previous times!
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