Misleading specials and did not receive standard wash
Your Service department was very helpful and kept us updated on all the issues and the issues were resolved in a timely manner
Very informative and considerate of my time. Thank you
I will gladly complete the survey because alexandro Feliciano was amazing and helped me out greatly with a smile on his face the entire time. Thank you so much
Thanks for contacting us eventually
He was very efficient and made sure it was a quick process. All around the service he provided was outstanding
Thank you Alex! Great service
He was super helpful, gave clear directions, and even followed up with a call (not just the automated texts). Great customer service from him.
Sydney was amazing, however it should NOT take 2 hours for an oil change.
I was not provided a vehicle report after service so now I don’t know what condition my tires/ breaks are in. I’m usually provided a full report of what needs my attention every time I take it in for service
Sydney was great! Kept me informed at a step! Also worked with my insurance company to get me a new tire. Car is running great great job doing all the recalls.
Great customer service. Alex was very attentive and took care of me with respect. Will be back to have him as my advisor
Michael Cruz was great! I appreciate his professional manner, empathy towards customers
His kindness, I couldn't ask for anything better. Michael and Johnathan really make Volkswagen look Sensational. They treat the customers like they would like to be treated.David on the other hand need to learn how to talk to a customer without being so harsh with his wording. Overall I was very happy with the service I received.
It’s very good experience which Sydney Watson
Thanks so much
Julien P
Michael is so personable and does an excellent job keeping me informed and up to date on the progress of my vehicle.
Your service rep Michael was awesome you are above the bar. I have forwarded people who bought in the last month they are completely satisfied. Thank you.
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