Fast, friendly and efficient. Also provided me with a recording of my multi-point inspection. I am very satisfied with the service I received from John.
Absolutely ???? John and the service team did the an amazing job Saturday. My repairs I ask for was done correctly. I still have issues and I will come back for the remaining repairs with Brian Vega and John Gioanetti. Thank you fella's
John Giovanetti was amazing. Very friendly and informative. Kept me in the loop, as I opted out of waiting for my service to be continued. Great job!
Carlos is always the best. He’s friendly while remaining professional. Great representative for Brandon VW.
They were super busy and Carlos was the only one who seemed to be working. He was great...but someone should have helped.
Carlos snd Andre are great snd represents Volkswagen and Brandon Volkswagen extremely well.
Brian was very courteous and professional
So there's a hissing sound when I excelerate on the gas pedal. That's a new sound coming from the passenger side engine. Plus my engine light came on again so obviously that's not good. I will talk to the service department tomorrow and hopefully we can resolve this issue.
2 1/2 hrs waiting for a oil change, yes I did appointment.
Everyone was courteous and professional.
Even though John was very knowledgeable and professional, we feel the repair estimate was excessive due to the low mileage of the car. Clearly we have had the car in for service more than once with this same problem. The "check engine" light has been an issue for a long time. We sincerely believe it is a problem that VW should remedy, without cost to us.
Brian was awesome. Great problem solving to both my and VWs benefit.
Had my car five days longer than expected. When I got the car back it had large grease stains on beige leather of the driver seat, passenger seat, driver door and passenger door. Car was held too long and came back in filthy condition.
You can tell the owner I drive an extra 40 miles for Mr. Melendez and Mr. Kempton.
Carlos Meléndez was awesome today!!!
I am completely happy with the service I received. Thank you so much
John was superb and was more than gracious.
Carlos very good professional service 10 points
Carlos customer service skills were amazing. He listened to my concerns and handled them accordingly. I was very please with his patience and response time to any additional questions I had during the appointment. Thank you for having such a pleasant person working there.
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