Service Center

Real Reviews From Verified Customers

Ruth O.
5 out of 5
8/11/2021
Very polite and timely service
Emily S.
5 out of 5
8/11/2021
Seth was very helpful and did an amazing job. Easily the best employee working there!
Sharon T.
5 out of 5
8/11/2021
Very satisfied
Michael S.
5 out of 5
8/11/2021
Quick service and keep us well informed through the service.
Stephen T.
1 out of 5
8/11/2021
Michael is very nice no question! We went to pick up our car Sunday in sales that he arranged since we were getting back into town. When we arrived Sunday the keys were not up in the Sales department. My daughter had to work the next day. Luckily he had the car delivered since we live 50 minutes away. Tomorrow I have to drive her car all the way back to Brandon. The AC is blowing hot air the problem was never fixed. It’s a huge inconvenience with us having to work and driving back to Brandon with your mistake!
Oscar A.
5 out of 5
8/10/2021
Michael was great! Very thorough
Gina G.
4 out of 5
8/10/2021
Thank you for a great service while my car was being diagnosed. Mike Moore helped me understand the situation by providing details and the importance of maintaining a good record of all of the services that is suggested. I’ve been a customer of Volkswagen for 6 years now and Mike is the only person that took the time to really help and provide an excellent service.
Gustavo A.
5 out of 5
8/10/2021
Excellent customer service
Barbara G.
1 out of 5
8/10/2021
Seth was condescending and flippant.
Brian B.
5 out of 5
8/10/2021
Seth did a great job of keeping me posted and addressing the issues
Kevin G.
5 out of 5
8/10/2021
Seth was very pleasant and thorough.
Bratisha G.
1 out of 5
8/10/2021
My wheel locks were not placed back on my tires neither was my lock placed back in the car
Barbara G.
2 out of 5
8/10/2021
Seth was condescending and I felt he was trying to take advantage of me.
Sherriann J.
5 out of 5
8/10/2021
Seth was friendly and professional. I really appreciate the customer service he provided. Will definitely ask for him again. Thank you!
AMJAD U.
5 out of 5
8/10/2021
Very Profisional and welcoming staff
Brian P.
5 out of 5
8/9/2021
Seth as usual was a great help in getting my car repaired, very satisfied customer
Eric Y.
5 out of 5
8/7/2021
Excellent service experience and really like the improvements you have made to add technology from start to finish! Quality work and good pricing along with excellent care is most appreciated to build a long term satisfaction! Thank you
Raul F.
5 out of 5
8/7/2021
Carlos thank you for everything brother. You’re the man! Thank you to the technicians for fixing what the other guys couldn’t. True professionals!
Jenna B.
5 out of 5
8/7/2021
He did a great job!
Alexandra G.
2 out of 5
8/7/2021
Shade tree mechanics…… the way they ran the yellow jumper wire is crap work it’s not even insulated, so where it’s running close to the block it’s going to melt , for it been a dealership i thought you guys would make it right ,But hey you guys are the experts..either fix it right or I’ll just have our lawyer take over this matter

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