Professional and courteous service was provided by Mr. Moore.
The service provided was great. Micheal Moore was very nice detailed with explaining everything to me. I appreciate the great service.
Seth was excellent, he was explained everything that was getting done to my Atlas and what was done to fix the issue. I appreciate the great customer service that I received at VW Brandon from Seth.
Thank you Antoine for taking care of my vehicle. She is running like brand new.
Repair was not completed at the initial promised time. I dropped the car off on 8/6, was told the parts would be in the next day and I would have my car back that following Monday. This never happened and at no time did anyone ever call me to update me or advise that there would be a delay. I called back on 8/13 and was advised that the parts just came in and that the car would be ready no later than the following Monday which again came and went with no updates. It was not until 8/17 that Carlos called me to let me know the repairs were done.
Mr Moore was very patient explaining what need it to be done to my car, I will keep on asking for him on my next visits.
Seth Kalman was a great advisor. He kept me informed with every decision regarding my vehicle.
Michael was good, but the service manager was fantastic. I’ll definitely bring my car here again for service. Good tools and good follow up.
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Very satisfied with Carlos. On a scale of 1 to 10. I give him a 20
Great attitude as early morning as it was. Melendez was helpful on getting me the best deal.
I came up there for a recall of my air bag, they called after 3 hours and said they didn't have the part and I would have to come back.
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I'm very satisfied with the service
Michael was a pleasure to work with. Knowledge of my vehicle was refreshing and his level of customer service rare in today's world.
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