Carlos was very nice and I'm impressed with Brandon VW.
My vehicle went home the same way it went to service. Parts needed for repair are in back order. Unbelievable!
I took my car to Khun VW on July 8 for the same concern and today to Brandon VW. I purchased this vehicle two months ago. What a let down.
The service advisor was awesome. Very helpful and went above and beyond to help
I am very grateful for everyone’s service from Carlos to the Service manager. Great communication and flexibility for me returning your guys loaner. Thank you!
Kaila Weber was amazing and very helpful throughout my visit! She got my car in service and kept me informed on everything that was going on. Can't thank her enough! She is awesome!
Thanks to Jake for making our first service experience with Brandon VW a good one!
Kaila was awesome. So was Bryan the tech.
As always, Carlos was friendly, helpful and professional.
Light still on and was told it’s fixed. Lies
Rolando was very helpful and found a resolution for all the issues we brought our 2018 Atlas in for.
I was super impressed by the professionalism of Kaila and the technician. I was also so impressed by how streamlined the process is. I am a big fan of the videos and the online nature of the service!
Un empleado excelente. Todas mis dudas me las contesto. Super rápido y bien profesional. Un servicio de excelencia.
Mr. Melendez was extremely cordial & very helpful regarding the servicing of my Beetle!! He is a valuable employee of VW because of his customer service skills!!
Everything thing was good until you offered a car wash. I thought great. Thank you and received the wash. Drove home and low and behold a scuff on my bumper! It is damaged and now I can only think of it instead of the good job performed.
Jaycob was an absolute pleasure and he helped so much to get my car back in working order!!
I enjoyed working with Jaycob. He made my experience quick and easy. He’s very pleasant to speak. He’s very knowledgeable. A nice young man.
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