Service Center

Real Reviews From Verified Customers

Michael C.
4 out of 5
8/21/2022
Dead battery replaced lickety split. Thanks for getting me back on the road in a timely manner. Much appreciated.
Brooke P.
5 out of 5
8/20/2022
He was excellent!
Darryl B.
5 out of 5
8/20/2022
She is very kind and professional.
Katrina L.
5 out of 5
8/20/2022
Carlos' customer service was awesome. He even taught my daughter an easy way to change her wiper blades. He was very helpful.
Kasey M.
4 out of 5
8/20/2022
Carlos is simply the best! Every time I go to him I know me & my Volkswagen will be taken care of! Thanks Carlos!!
Randall G.
5 out of 5
8/20/2022
Great job. Kept me informed and finished job when he told me it would be done.
Keith M.
5 out of 5
8/20/2022
Kaila is great. She is very friendly and knowledgeable. I will use her every time my Volkswagen needs service.
Laurie C.
2 out of 5
8/19/2022
Jaycob was very professional and helpful with our check in and did an excellent job with keeping me updated on the progress of my services. The only disappointment was the amount that was paid. I felt like the service coupons are not helpful in seeing a difference in the total. The price I paid for todays services (which were more inspections than actual services) could have been spent towards one of the recommended services that contributed to my EPC light being triggered. Don’t feel like I spent my money wisely today. But definitely will pay more attention to what I’m getting versus what is actually important to me at the time of servicing.
Nikita G.
4 out of 5
8/19/2022
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Russell R.
1 out of 5
8/19/2022
fixed the problem but scuffed my center dash where the 2 air vents are
Akanni M.
5 out of 5
8/19/2022
Kaila, was great and took care of my needs.
David M.
5 out of 5
8/19/2022
Kayla was knowledgeable and informative about my car repair. She kept me posted and updated progress well.
Courtney G.
2 out of 5
8/18/2022
Had an appointment at 10:30. Didn’t get checked in until 11. Came in for an oil change and inspection and didn’t get a call until about 3pm then they suggested I needed tires. And that it would be done at 5pm. Car wasn’t done until 6. Absolutely ridiculous wait time. I will never go back here again nor suggest anyone come!!! Hire more staff or something because that’s insane
Chetana K.
5 out of 5
8/18/2022
Thank you.
Steve L.
5 out of 5
8/17/2022
Jake was an excellent service agent- answered question efficiently and responded quickly - love that I got my car in and out on the same day
John P.
4 out of 5
8/16/2022
Best service experience at any dealership. Kaila is a 10.
Joselito T.
5 out of 5
8/16/2022
Love the video feature, recommendations..staff are all good,polite..jacob so accommodating..5 starcustomer service..
Alexandrea G.
4 out of 5
8/16/2022
It’s was a great experience today better than the times before when I would come in. I was listened to and what was actually needing to be done got done on the car today. Super happy that I wasn’t told I need to do something else or that something needed to be done with the car.
Victor D.
5 out of 5
8/16/2022
Good service!!
Michael C.
3 out of 5
8/16/2022
Shall I send you all the text messages that were NEVER responded to????????

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