Kalia was great, very courteous, up front, and efficient. I also want to appreciate the technician John, In my experiences at other vw service centers I’ve never had a technician explain or ask questions the estimate video. Overall i al extremely satisfied in my experience here and now will make this service center my go to place.
Carlos is outstanding. Uber is great idea and bathrooms are pristine
Service at shop was great, attention at counter was a little rude and no consideration about the customers time.
Kaila was great, however I’m still riding around with my engine light on. They said it was no big deal and safe, but it’s a very big deal for me and no I don’t feel safe. The part doesn’t come in until 9/9, so now I am riding in a friends car until I get my car fixed. A brand new car with less then 4000 miles on it, wow! I am angry and frustrated. I should’ve been put in a loaner until my car was fixed, instead I get sent home with my engine light on. I will be calling the corporate office .
Great experience with Carlos and pleased with the service of my 2019 Tiguan SEL.
Bery nice person, super communication skills, explained everything and recommended future services for my car. 10 out of five start
She was great very professional and dealt with my service plan company who was dragging there feet on approval
Very impressed with dealership and service.
The experience that I had at Volkswagen Brandon was phenomenal. I receive quick service without the hassle of hard selling that a lot of mechanics do. They politely gave me the recommendations and provided top notch service! I will be returning here in the future and will recommend this dealership to others. Thank you for your excellent service!
Great service ???? Yes I would like to know what my car is worth.
Its been nearly 2 months and i still have no fuel door for my car. Communication has been poor. Parts were supposed to take 2 days to come in and 7-10 to ne painted. I worked at a vw dealer for years and this is unnaceptable.
Carlos was very informative and helpful and knowledgeable
Kaila was very helpful and wuick to take care of us
Carlos always works hard to get me out timely and saves me money when possible. This trip cost zero so Carlos is a HERO.
Thank you! I appreciate the fast service.
Rolando had outstanding communication and helped me completely solve my car issue.
In addition Christian went above and beyond to assist me with a rental car challenge.
Great teamwork!
Carlos Melendez at Brandon Volwagen always take care of my car services so as my recent car issue. Hope it will continue
Kaila was outstanding! She communicated every step of the way, and went above and beyond with texting / calling with updates. She is very detailed oriented, cares about the customer/ vehicle, and is overall professional. Thank you Kaila!
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