Dean was friendly and helpful. The work on my car was completed faster than anticipated.
Heather has been helping me with many of my Subaru needs. She is an excellent customer service representative! Her friendly attitude, and outgoing spirit, has made my overall experience that much better.
Heather makes the process so easy and relaxing.
Dean was very helpful with my flat tire situation.
Alex was very professional and he communicated with me as what was going on with my vehicle and super nice! Thank you Alex for your help!
She was very helpful and understanding of my hearing issue made the experience much easier
Dean was great from start to finish. Friendly and informative. Stayed in touch over the course of the day my car was there.
Very knowledgeable, courteous and professional.
I can’t get the music in and the low fuel warnings are not operating. Heather was wonderful.
Heather was very helpful with my service and extremely knowledgeable with my Subaru. I had a very pleasant experience during my recent routine maintenance.
Nice guy. Pleasant personality.
Alex was great! I’ve been to this location a few times and I have always had good experiences with really pleasant, professional, and accommodating staff. You guys are awesome, thank you!
Having Dean handle the service on my vehicle made it a quick, easy, and pleasant process. Dean was able to answer all the questions I had about my warranty and the work being done on my car. I was updated regularly on the status of the repair and picking up my car was effortless
Heather was very helpful & made sure I knew what to expect.
Thank you
Dean is very courteous and friendly. He clearly explained the of tasks done, condition of my tires and breaks etc. in the end. Thanks for taking care of my Subaru.
The Livermore service dept has always offered us great customer service for the past 20 years. Alex was like finding a hidden gem because he was also able to enform us of the mechanical side on our issue & Joe (lead mechanic that normally works on our car) also confirmed after test driving. Thanks Alex
Actually, your entire team was outstanding. I had some lively conversation to keep me sharp. I purchased a tire pressure gage, & what a bargain. Had a complimentary cup of Joe. I sat outside, very refreshing. Oh, I also got to look at vehicle on sale. BTW, Alex was very professional, sent info electronically, & explained b4 I was out the door--nice job, a 10 out of 10.
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