Slow and Expensive services on everything no matter the size of the job .. seems like every time I bring the car, they are short staffed. Or it’s the excuse I’m always given. I turned down getting a new set of tires just because I was told they wouldn’t be done till the following day even tho I only came for an oil change. Seems a bit excessive.
Dean always takes care of me and communicates everything to me which I like very much!
Could not have been better. Found optimal resolution to my service problem.
I have had only positive experience with this dealership starting with my Outback purchase last Sept.
Your online program for paying etc is terrible
I found the whole process went very smooth and efficient. Everyone was courteous and helpful.
Awesome customer service.
You need to update my mail address, email and phone number as has been discussed 3 times now and still you sent this message to my spouses number. and attention. Account s/b under Rand and not Amelia. ****-****-xxxx. Thanks
Alex really went out of his way 2 get us repaired at the best possible price. This was an older car and Alex really shopped around to find hard to get parts. I really appreciated the extra effort.
Alex did a fantastic job, excellent customer service and communication.
Yes, I was very satisfied with the service that Dean and the technicians gave me. I am a long time customer since 1998.
Heather has been most helpful in assisting in servicing my car
Heather noticed that I had had hip surgery and went out of her way to find a quiet and comfortable place for me and my husband to sit and wait for our auto service to be provided. Heather’s kindness went way above the call of duty and I was touched. She deserves spat on the back.
Dean kept me informed from start to finish on the status of my vehicle. Thank you Dean. This has been one of the best experiences i have had as a whole with Subaru
In the past if I had a car service it was washed
Heather was very polite and upbeat!
She deserves for Livermore Subaru to reward her for exceptional service ??
Outstanding service as always
Heather was awesome, she provided me with a loaner vehicle while mine was being fixed and kept me updated on the progress.
I was promised that my car would be washed exteriorly as a part of my service but it was not washed. This is the second time it has happened and I was unhappy about it.
Dean was the most accommodating service rep I have ever experienced. Kudos to him.
Social