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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Laurie H.
5 out of 5
1/14/2024
All was good
Darmand P.
4 out of 5
1/14/2024
Well train and very satisfactory customer service
Miguel G.
5 out of 5
1/14/2024
All was great.
Hripsime K.
5 out of 5
1/14/2024
Josue was professional, friendly and punctual! Excellent service! Thank you!
Omar Z.
5 out of 5
1/13/2024
Great job!
Kathleen F.
5 out of 5
1/13/2024
Jimmy is always upbeat and knowledgeable about service issues
Gregory G.
4 out of 5
1/13/2024
I’ve been in a lot of F&I offices and he was up front, informative and professional.
Drew S.
5 out of 5
1/13/2024
Thanks Renato for a great experience. People like you are the reason that I keep coming back to Norm Reeves for my services.
Lloyd G.
2 out of 5
1/12/2024
I never received a call on updates of my service that was promised me at the beginning of the service. I had to call for status.
Robin F.
4 out of 5
1/12/2024
Josue is warm, personable and knowledgeable. My issue is the high price of everything- and to not have a carwash or some perk offered is sad. Clients like to feel value.
Stella K.
5 out of 5
1/12/2024
Service was wonderful; from telephone appointment to arrival to repair completion. Very knowledgeable and professional staff.
Martin P.
5 out of 5
1/11/2024
I purchased my car from Norm Reeves 8 years ago and have used your service department every year for my car. You have a great service department Josue Zavala is a great member to your team!! It’s people like him and Raul who **** back to get my car serviced at Norm Reeves.
David E.
5 out of 5
1/10/2024
Excellent service.
Vladimir R.
5 out of 5
1/9/2024
Great service
Luke W.
4 out of 5
1/8/2024
Got my car shorted out quickly and worked with my extended warranty to get the repairs covered!
Cihat T.
5 out of 5
1/8/2024
Renato was very helpful.
Linda D.
2 out of 5
1/7/2024
Too long of a wait for an oil change!
Tim F.
5 out of 5
1/7/2024
Josue was great!
Ki C.
5 out of 5
1/7/2024
Josue was good.
Bajis D.
4 out of 5
1/6/2024
Your do a good job; but the prices are very high. Independent servers are more reasonable prices and do a good job.

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