Renato has a great personality.Very much helped.Very professional
Thank him for his service.
My appt. was early, kept me updated, explained in detail the work performed.
Norm Reeves is the finest Volkswagen Dealership in Orange County.
For Service and Sales. A shout out to my whole team of professionals that guide me through my service appointment. Safety check included.
If you are a loyal customer they will give you the best prices in Orange County and Los Angeles county. I have been to three other Volkswagen Dealerships and nobody can touch Norm Reeves Volkswagen for service or Sales. A special thanks to the Service Manager for the ride to Panera for breakfast. My vehicle needed a battery and an oil change which was done quickly and efficiently. Again their prices for service beat anywhere else Orange County and Los Angeles. I know I have been to three. They are the ultimate professionals and explain in detail the cost and the procedures they will be performing. Thank you Josue and his whole team of professionals.
Rigo was terrific. Easy to work with.
Took the time to explain different options
and to enlighten me as to what I might expect
the next service. I appreciate his candor. I can
plan ahead. Great job.
Friendly, gave us clear explanation.
Jimmy **** done a great job for me , thank you for your car service & I definitely will come back again
He was very polite, professional and helpful, thank you !!!
I recently had my vehicle serviced at Norm Reeves Volkswagen of Irvine and i was thoroughly impressed with the service i received from the diagnosis, the communication throughout the process and the final repair . I want to express my gratitude for the customer service provided by Josue Zavala, his professionalism an attention to detail regarding my vehicle made me feel fortunate to have had the opportunity to be helped by Josue . Thank you for taking such great care of my vehicle I will not hesitate recommend your service center to others .
sincerely,
Jesus Q
Rigo was great, friendly and very efficent!
Jimmy **** is very nice and friendly. He has excellent customer service skills.
Always customer service is beyond expectations! Thank you
Thank you for the great service.
Excellence customer service. I live 20miles away and there is dealer near my house but I keep come to your dealership.
Rigoberto was extremely helpful and informative. I really appreciate the service I received. Will return for another service in the near future.
Rigo was very helpful and friendly!
Renato skillfully handled the check-in for recall repair and routine oil change. He was spot on as to the anticipated wait time, so the experience was a breeze. Looking forward to the next engagement with Renato and the the Norm Reeves service team.
Social