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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Miryan G.
5 out of 5
5/1/2021
Nice service
Ahmad Y.
5 out of 5
5/1/2021
He was great
Beck S.
5 out of 5
5/1/2021
Raul is amazing. He is truly an excellent service manager
**** T.
4 out of 5
4/30/2021
Thomas was very helpful and got to me right away replacing my tire, outstanding way he does his job quickly with patience and consistency
Paul W.
2 out of 5
4/30/2021
Tom is wonderful My Tiguan is not. I’m so disappointed 2021 is a bad year for Tiguan
David E.
4 out of 5
4/30/2021
Everything was fine! Thank you!
Mark L.
5 out of 5
4/29/2021
Raul was awesome! Thanks again for doing another great job!
Miaomin M.
5 out of 5
4/29/2021
The best about Tom’s excellent service attitude is he does it on a long-term basis since my last Passat 3.6 of 2007.
Carlo D.
5 out of 5
4/29/2021
It was great. Thanks for the good work!
Ken L.
5 out of 5
4/29/2021
Raul did a very good job of keeping me informed on progress.
Arthur M.
5 out of 5
4/29/2021
Thomas always takes great care of my cars And keeps me updated with the service progress.
Roderick V.
1 out of 5
4/29/2021
When my daughter picked up her car today after being in your shop for 2 1/2 weeks, the car was dirty and not even washed. Additionally she can still smell gas inside the vehicle. Not sure why this is the case. I would appreciate if you contact me to discuss. ****-****-xxxx
John P.
2 out of 5
4/28/2021
Came in for new tires. They did not clean the soap/ or whatever is used on the tires to put onto the rims. I did not notice when I first walked out to leave. When I got home and saw it. It looked horrible. When you spend that much money things should look clean. Other than that, Everything else was great. Raul E. Was very helpful and polite. Was nice enough to get me a shuttle home, because of the delay in extra work. So I didn’t have to sit and wait. I like receiving the mail out coupon or discounts. that are offered.
Salvador D.
5 out of 5
4/28/2021
Raul and Tom are awesome
Janice Y.
5 out of 5
4/27/2021
Raul is very friendly and professional.
Giovanni O.
1 out of 5
4/27/2021
My key fob was dropped and is now chipped.
Ava F.
1 out of 5
4/26/2021
Failed to get me a ride
Collen K.
5 out of 5
4/26/2021
Good service
Eric H.
5 out of 5
4/26/2021
Raul was great
James P.
5 out of 5
4/25/2021
thank you so much

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