Thomas is always so friendly and courteous.
I made an appointment a week before and i drop my car i got back my car a day after even they did not follow me up and i had to call them and followed my car’s status
I usually go to Raul because the first time I was here i has a horrible experience with Thomas, he was very rude to me. I was a little disappointed Raul wasn’t there because he always provides the best service.
But i think Thomas rememberedI complained about him last time so he was extra extra nice.
Thomas Brucks was extremely helpful and took his time to explain necessary details. Thanks for all the help!
Raul Escamilla as always he delivers great service and very detailed with the information about your vehicle.
Thank you Raul excellent customer service!
Andrea Z
He was great. Probably the best guy out of all the VW service shops i have been to. Guy deserves a pay raise and maybe even a promotion. Spectacular customer service. Very friendly. Absolutely did not treat me as if I was stupid or something unlike some people. You have a great guy on your hands.
Everything was exceptional and great thank you
Your service guy was very professional and friendly.
Great job, no squeaking after getting my brakes fixed, also really appreciated the lift home rather than waiting there all day.
Did find dirty footprints in the doorway, which is understandable due to the work involved but would be good if there was a complimentary clean rather than charging around $225
Thank you for the great service!
Tom was professional and knowledgeable. Excellent experience
Everything went well ????
Thomas was great - informative and professional. Will definitely return for service in our Jetta.
Always polite and informative. Appreciate it.
Thank you
Raul is terrific, a real pro. My one complaint: Why did you get rid of the car wash? It's a great (and cheap) way to help a customer feel better about the overall experience. Everyone loves a clean car, and when you return a car to a customer clean, as opposed to dirty, the customer is much more likely to believe you did a good job and are a good value.
Good service.I always go to here.
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