Gustavo was very professional. He updated me throughout the process and explained the additional services that required attention.
2-1/2 hours for an oil change is not acceptable. Also, there was no documentation that the sensors are not working properly. He only expressed that this is a common issue, but offered no solutions.
The check was performed in a timely manner an I was updated instantly. Thanks a lot.
Gus was responsive and professional in taking care of unanticipated repairs needed to my car following a recall service for the engine cover of my Atlas Sport suv. Thank you Gus for your dedication to excellence in service!
It was a great prediction to have a new car for Ashly
Gustavo was attentive to me and handled my requests (some of them not related with vehicle maintenance)
I've been coming here since 2015. What I liked about coming here was that they accommodated for their long wait times for their service times by offering complimentary shuttle rides to and from a location, my home. Now, they only offer a ride one way. They also said this service is limited milage wise and may stop completely. This alters my decision of whether I will return back here for my service as getting my car serviced here takes a long time even with a booked time slot.
The service I needed couldn’t get done because I was not prepared to wait today. The simple service was a lot more complicated than I had planned for. They politely rescheduled and I will return for service in a couple of days .. thank you!
Rigoberto is excellent and the service he provided was top tier. My only complaint would be the quality of the vehicle. Software issues up the ying yang, resetting my infotainment system is a mere bandaid solution, and the updates don’t seem to help much. Other than that, great service! :D
My pleasure, you’ve got an A-1 environment
Thank you for being thorough. The details shared help me to understand the diagnosis
Our service rep. Gustavo was very helpful and friendly.
Everything was great. Thank you.
Gustavo me dio un buen servicio fue amable.
Jimmy and ALL of the service staff were AWESOME & easy to work with — I greatly appreciate the level of customer service & support!
J.D. W.
Was not happy at all with me visit I left the shop upset and once on the freeway the noise started up and was told told tight up I can be charged for something I drove from walnut and took the day off and got nothing done a total wast of time and gas
Fast and friendly service
Professional and courteous
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