Raul provides excellent service every time. Keeps me coming back.
After the car returned from repair, ambient lighting did not work after turning on the engine and center console backlight (e.g. for AC settings) was not working see a photo at the following link: https://linksharing.samsungcloud.com/s5Q2V9J3LuSb. I checked if the settings were on and they were.
Michael was courteous, responsive, and professional in every aspected of the process… Great Job! Thank you Michael!!
He was very friendly, fast paced, and efficient! Very satisfied !!!
Michael was super efficient, fully knowledgeable or what was going on with my car , GREAT COMMUNICATOR, I cannot express this enough after dealing with BMW who truly lack customer service , and communicating woth their customers ,
Super friendly , and professional employee
Fast service! I indicated to the young lady who answered the call that my son was coming in & he's 17 & is starting college classes at 10:00. She reassured me that she would make note of it & not to worry. I appreciated her personal touch & sensitivity. Raul & team fixed the problem within the hour. Very satisfied.
Great service always! Thank you.
Raul did an excellent job. Always coming back for service. Thank uou
Friendly and professional
Michael provided excellent service!
Raul is very nice, knowledgeable and tries very hard to make customers happy. His customer service is the main reason I keep bringing my car for repairs.
Everything was done on time just like Michael said it would. Great job thank you
Michael communicated nicely with this recall visit
in and out same day
This was a great experience and the time flew by while I was waiting for the service. Michael did a great job of helping me!
Car not washed or cleaned upon delivery.
The team said I need to approach VW
Main cooperation for the breaks whistle noice ! As they can’t do nothing which makes feel skeptical about provided services at norm reeves.
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