Michael has a grate personality. He handled my case professionally.
I have a Golf TDI, the DPF has been replaced once, now needs it again at a cost of $4,000.
I want to give Mike the best review possible. He was friendly, knowledgeable and very professional. I was thrilled with my visit and will continue to come get my vehicle serviced there. Thank you!!
Thank you Raul, great job!
Michael’s made my vehicle service experience as easy as it can be. His customer service is outstanding. Thanks again Michael!
Great job.Raul deserves a raise
Friendly helpful knowledgeable
Michael is very professional and gave me the best services.
Raul was timely and kept his word on how liking my window tinting would take. Appreciate the honesty it helped me plan my day while i was waiting
Everything was done perfectly and honestly
Hi. What can I say, Raul was fantastic. Our Mechanic asked us to take the car to a dealer so they could assess the problem. Raul didn’t stop until he found the answer. The mechanics did a great job in hunting down the cause of the leakage and fixed it. The most honest dealer repair shop I have ever been to. Instead of just replacing parts you actually fixed the foam. Thank you.
Raul was very courteous and my car was done before the time he promised. I will definitely recommend Norm Reeves Volkswagen for service.
Thank you
Would like to have courtesy car wash
Raul is always friendly and great to work with
The technicians never conveyed to me. Year after year, the problem in my car! In 2019 I complained about improper alignment in my car, and toll sate it is there. However now the tires are damaged and might need replacement.yet VW claims they are carrying WORLDCLASS INSPECTION!!!They failed to see the problem on going. I always take my car to VW workshop fir any maintenance. This is not the first time. VW must show a far better professional approach to remedy defects instead of hiding them
Raul provided excellent service
Raul Escamilla provides excellent customer service.
Micheal and Raul are assets to your company. They provide better service than the luxury dealerships we go to (Porsche). I really feel like they care about me and its genuine. If I buy another car from you it will be because of them. They updated me, made sure I got home ok on drop off and are very pleasant to interact with. Please make sure your GM knows all of this
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