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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Joe S.
5 out of 5
10/19/2021
All good!
Scot M.
5 out of 5
10/19/2021
Quick and thorough.
Adesh H.
5 out of 5
10/18/2021
Very good service done
Juliana M.
5 out of 5
10/18/2021
We were very well attended by Thomas and his team , we will definitely come back when you need us and we will recommend you .
Haejin P.
5 out of 5
10/17/2021
Thanks Tom for your service!
Lisabeth W.
4 out of 5
10/17/2021
What can I say. Thomas was fabulous.
Charles M.
5 out of 5
10/16/2021
Raul always does a great job for us. Very professional and is able to help with any concerns we have.
Shaida A.
4 out of 5
10/16/2021
Tom Brucks is a gem! Appreciate who you have.
Rebecca C.
5 out of 5
10/15/2021
Excellent service
Michelle B.
5 out of 5
10/15/2021
Super awesome service! Very kind and helpful!
Charles A.
5 out of 5
10/15/2021
Raúl is great,very service oriented.
Jacob G.
5 out of 5
10/15/2021
Very great customer service
Chris B.
5 out of 5
10/14/2021
Thanks for the help Raul!
Susan R.
2 out of 5
10/14/2021
While Raul was competent and friendly, the time it took (five days) to diagnose, order parts and do the repairs exceeded by far the original estimate of a day.
Carlos S.
5 out of 5
10/14/2021
Raul was very nice & professional. The service appointment was very positive.
Mehmet E.
5 out of 5
10/14/2021
Thank you Raul, you are a great asset for VW Irvine.
Alejandro V.
5 out of 5
10/13/2021
Thanks raul very much for all service for sure I'm come back at vw irvine
Keisha H.
5 out of 5
10/12/2021
Love the service team, always a good experience!
Sandra Y.
5 out of 5
10/12/2021
Prompt and polite service.
Samuel V.
2 out of 5
10/11/2021
I’ve had repeatedly poor experiences with the service department. This time as well. It is so poor it will effect my decision of lease by with this location in the future. Sam

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