Raul your service manager was not very nice nor helpful
Very courteous and fast !!
Excellent service. Thank you.
Service was great.
Thanks.
Very good experience. Thank you.
Very nice. Nicest person I’ve worked with so far there besides sales people.
I completely trust Raul, and I always request to work with him whenever it’s time for me to have my vehicle serviced. Consistency is one of his biggest strengths. Raul is the reason I continue to have my vehicle serviced at Norm Reeves. He adds great value to service center at Norm Reeves.
Great customer service. Always enjoy my visit. Raul did a great job. He is a real great help to me????
Took 4 hours to complete an oil change while customer is waiting.
Raul is a pro, customer service focus and friendly.
Scheduled an appointment, left my car all day and it wasn't serviced. After I was asked to leave my car I overnight I was expected to find my own ride to and from home.
I specifically drive past commonwealth VW and VW of GG because of the quality of service even when I don't get a car wash. I am extremely disappointed. My car had a recall, AC isn't cooling and the fob isn't functioning yet I wasn't valuable enough to have received a call back after I inquired the status of my vehicle at 2pm.
I'm also in the market to buy/lease 2 other vehicles might have to go back to cardinaly VW.
Raul was beyond professional and made the situation very comfortable for my daughter. He is a major asset to your service department.
Thomas wasnt amazing! He was clear about the devices being done and up front about the costs, and the issue with my car was fixed without any problems. His kindness made the whole process very easy. I would be happy to return here the next time my car is in need of servicing.
Tom was polite and friendly and helpful each time I visited for service
Raul was fantastic and very helpful. Thank you
Raúl was very professional and patient.
We appreciate his service.
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