Raul is alway professional and clear with his explanations of what’s wrong with my car and why it needs the services recommended.
Always great service from Raul.
The service advisor was great.
My experience was above and beyond. He was helpful without being pushy- a huge plus! And why I’ll keep coming back to this location for service
Tom is the absolute best ????
Tom is always fantastic. The service and technician department are great.
Tom always provides the best customer service and communicates with us throughout the day on the status of our vehicle.
well, thanks... the checkup and oil change was good and -for once- I did not pay a lot of $$ at the dealer ....(it's an exception I'm sure, but thank you).
Thomas (service advisor) provided great care.
Absolutely delightful experience as always. Top notch.
Nathan was helpful and great at explaining what they did and why. Excellent customer service.
The fab I ordered doesn’t lock the car. This is very disappointing when I was told the new fab would lock and unlock the car. Waste of money. I want my money back.
Excellent service. Friendly and was able to give additional recommendations as needed. I did not get that additional service done but I definitely took note and will be doing this as soon as possible. Friendly and professional, nothing more that you can ask for.
The service check-in associate was outstanding!
The sales people working in the showroom that day were rude and all of them seemed like they were having a bad day! Definitely not a dealer o would buy a car from when I’m looking for an additional car. The sales people at Capo VW are so nice!
Nathaniel Arce was incredibly helpful and went the extra mile to make sure my car was perfectly serviced and up to date.
Every dealership I’ve been to washes your car after a service appointment. I was very disappointed that Norm Reeves does not offer that service. I’m thinking of going elsewhere for service. I was also annoyed by the countless texts, emails, call and mail that I was inundated with regarding my appointment. One text reminder is sufficient.
Excellent service, great communication
Social