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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3192 reviews 67%
4 star 929 reviews 20%
3 star 81 reviews 2%
2 star 305 reviews 6%
1 star 237 reviews 5%
Review Us
Kelly B.
5 out of 5
10/29/2022
Nate was awesome!!
Dave C.
5 out of 5
10/29/2022
Raul has gone above and beyond to help me with my VW CC service needs.
Eliana P.
5 out of 5
10/29/2022
The service dept team is the best ever: Conrad, Nate, Raul and Jacob! Top notch professionals who care about the satisfaction of their customers. Bravo to them all!
Kyana O.
5 out of 5
10/29/2022
Great customer service, took care of everything I needed. Nathaniel was very helpful and had a great attitude. Great communication as well.
Charlane S.
5 out of 5
10/29/2022
Excellent
Al G.
5 out of 5
10/29/2022
Thomas did a great job. Speedy service, good communications, and a true professional.
Hassan A.
5 out of 5
10/28/2022
All was good Thanks
Rosemarie C.
5 out of 5
10/28/2022
Excellent service as usual, keep it up!
Jose R.
1 out of 5
10/28/2022
They did nothing to try and fix my car, it still has the same problems.
Ann T.
5 out of 5
10/28/2022
Service is always great !
Ruel K.
5 out of 5
10/28/2022
Very professional!!!
Jacquelyn D.
5 out of 5
10/27/2022
Nathaniel was extremely helpful and provided great customer service during my visit. He was professional and explained every step of the process clearly.
Daryl S.
5 out of 5
10/27/2022
Awesome team, great service.
Aimee K.
5 out of 5
10/27/2022
Great job as always! Thank Raul
Stacie S.
5 out of 5
10/27/2022
Raul always goes the extra mile to make sure everything is great!
Connor O.
5 out of 5
10/27/2022
Raul was excellent!
Stephanie S.
5 out of 5
10/26/2022
We got excellent service!!!
Kristin M.
1 out of 5
10/25/2022
Took it in for brakes and my brakes still squeaked from pulling out the parking lot of the dealer. Called Nathaniel and he said readings on brake pads are healthy, that the squeak sounds aren’t a safety issue. If that’s true, then I’m just not happy with the brakes used on this car. Brand new, 10k miles on it. Makes me not want to have another Volkswagen if this is it and they’re always going to squeak.
Nate M.
5 out of 5
10/25/2022
Raul and his team do a great job.
Levente K.
5 out of 5
10/25/2022
All good: quick service and paperwork.

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