Great service. Very disappointed in the vehicle though; very expensive and to have so many issues is unacceptable. We will not buy a vw again.
Thank you! Excellent customer service! Tops.
Your representatives should be congratulated for their professionalism and hard work.
Thomas always gives excellent service!
Really liked the communication and the free ride home.
Great service so friendly and professional smooth and over helpful 5 stars ????????
I or happy with the disrespect I received when dropping of vehicle . I made your service writer and another one very aware of my disappointment in their actions
Tom always is professional and very attentive to our requests.
The car was sold with a faulty battery. Why was this not checked, prior to the car being sold and if it was, why was it not replaced. In addition, the oil change light came on already. However, it looks like per the servicing documents an oil change was completed on 10/11/22. Was the system just not set back?
Thank you,
Kevin M
Raul was fantastic. Unfortunately I had to leave the car longer than expected.
Like always with Raul, very thorough, very professional.
I denied the tire rotation,because it was a change,my husband paid for few years of service the service doesn’t include tire rotation can please review the contract thank you
Tom was very friendly and accommodating in every way! Thank you!
Raul exceeded the level of service that he provided in past service visits. And the past visits were always rated a 10
Excellent customer service and a very speedy service experience
I always expect and receive excellent customer service at Norm Reeves. Having worked with Tom many times in the past, it continues to be a pleasure, and I appreciate his attention and professionalism.
Tom is always great and super helpful
Nathaniel did an excellent job! We were a few minutes late after you closed to pick up our car and he waited for us. He went above and beyond the call of duty. Fantastic employee!
Raul is the best. He’s always very kind, helpful & courteous !!
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