I’d like to thank Rafael for his assistance on the repairs to keep my Fiesta ST going! My car needed some extensive work which I totally knew was necessary. He helped clarify all my questions and was responsive when I followed up for a status update which really appreciated. Thanks again!
The young lady was helpful,the service clerk was nice and the work was done well and timely
10 out of 10 fantastic ????????
Nice service, excellent and friendly person help me. Thanks.
Raymond was great. Very good attitude and great customer service.
Eduardo is very nice professional i really appreciate him so much.
Very satisfied with my experience at Norm Reeves in Cerritos.
Francisco is always a pleasure to work with. He will make sure that you are 100% satisfied with the service performed on the vehicle.
We have taken our vehicle in for the same existing problem. We have taken the vehicle numerous times and it does not seem to get repaired properly. We get our vehicle back and something new pops up on it. We now have a check engine light on and we have to bring the car back in once again. Then, we are stuck without one of our vehicles.For close to a week wall, you try to figure out what the problem is.And for some reason, the problem is not getting fixed properly. It is very frustrating to say the least
Rafael was professional, understanding and kind. He kept me informed of the progress of my vehicle every step of the way. Provided a Lyft when my vehicle was ready and just made this whole stressful situation a little easier.
Highly recommend this dealership!!
Good customer service. Good service. very professional Mr. Mike Mosley very kind
Great service from the team of Norms Ford
Raymond Quintero was excellent with his explanations and recommendations.
Richard was very helpful, as well as the rest of your staff. I’ve always been comfortable taking my car to Norm Reeves ford.
Yes Mike was very helpful
Many times no news. is good good news—-Thank you.
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