Rafael had been consistently performing the best customer service anyone can ever expect. He's very diligent, respectful and so nice to transact business with. He takes good care of my Ford Explorer needs, be it simple servicing to more complicated repairs, he fixes it....he never release my car back to me with making sure it's washed after all the works. Great job! Rafael is the man, he's the Ford family's best example of a world class car company. ...and I can say it again, and again. Great customer service!
My oil change and the service
I apreciarte your excellent service. Thank you Crystal.
Eduardo B
Great experience with Norm Reeves Lincoln. They handled my Lincoln Aviator service update and recall quickly and efficiently.
Francisco was professional and kept me informed throughout. Very satisfied with the service.
Oscar communicated great, service techs took a while to find the issue. Overall was very pleased on the out come. My 2002 ford will be serviced from Cerritos ford until it needs replacement.
My Edge is driving beautifully. Thank you
Very satisfied with Eduardo Thank very much He care of my service.
I’ve been there twice in the last year and Richard coordinated my service both times. And both times he was attentive, informative, helpful, and pleasant. Needing unexpected maintenance on your ride is disruptive and stressful, but Richard managed to make the process a little easier. He’s a real credit to your team and while I’d rather not ever need this kind of service again, I know I’m in good hands if I do…
Thank you. I had a great experience of being a first time customer.
Rudy was great. I am happy with the service.
Muchas felicidades por tener personas dedicadas ayudar
Crystal is a very nice young lady helpful honest she knows what she's doing she helped me through the process of getting my truck repaired which I really appreciate it You need to give this young lady a raise The repair it was done on my truck seems to be done correctly I have no problems it runs well and needed a new catalytic converter with you has a company replace I appreciate it thank you very much sincerely Donn F
Raymond was a great person did all he said he would thank you.
Great experience once again thank you for being such a great place to get my car service.
Very impressed with how fast my car was returned after repairs.
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