Treated and handled very well
Great service and competent staff!
Great service by Robert, he explained options for faster service (no car wash) and clearly understood everything with my car….he came and got me when car was ready vs texting, nice personal touch.
Robert kept in touch throughout the entire process making feel confident on the job will be done correctly. Thank you
Friendly and communicated well
Very informative, answered all my question, always kept me updated with my car… Robert have been very helpful made sure I knew what was going on with my car. Thank you keep up the good work
Excellent dealership operation. The service department has never disappointed.
Enjoying work with Steven Hughes
Very professional very nice gentleman Audi best service ever
I first met Henry at the North Miami Audi location two years ago. He was professional, courteous and knowledgeable. I have since followed Henry to the Fort Lauderdale location. He is my guy. Whenever there is a concern, I understand that I can rely on Henry to provide me with solutions and explanation, prior to the start of the service. Today was a simple light bulb replacement but once again, I am comfortable knowing Henry is on the case.
She’s great! She’s professional, knowledgeable and nice.
Nicole was extremely professional and a great representative of the Audi brand.
He did a great and quick turnaround
The pricing for the service, while communicated to me beforehand, has been astronomically high.
Completely unsustainable hourly rates, coupled with 2 hour minimum for diagnosing the problem (even when the problem is completely apparent and ended up being exactly the same as the reason the vehicle was brought to you), makes even a smallest visit to your location an over $1000 expense.
I can not image myself using your dealership for anything but warranty work.
I am still having the same issue and my vehicle was there for 3 months for the repair. Received it back with many more problems. Very frustrated with the whole situation and looking further into it.
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