Robert did a great job. There was a hiccup when I came to pickup the car but he handled it perfectly and I was very happy.
I was asked to wear a mask when I phoned for the appointment, I was however very surprised to be greeted with no employees wearing masks as well as seeing other customers without masks. I think with the pandemic surge in Florida that the precautions would be taken.
Went in for service and got a diagnostic on A/c, Harold finally returned my call 5 days later stating my warranty expired in July which was a lie, warranty expired day after I brought vehicle in. Tried to tell me it would be 2,500 to replace with no explanation.
Robert kept me informed during the entire repair process.
Took care of everything and I was done in a timely way
All good. Efficient and professional
I came in with a service light indicator that the sensors were malformed. I was advised to have a calibration alignment performed at a cost of $1200. When I left, the sensors were performing again. About 100 miles into the drive back into Chicago, the same indicator came on again.
Illia was unbelievably helpful, professional and courteous.
She kept in touch with me. She delivered excellent service & was courteous & friendly throughout the two days.
Harold was excellent the service was above exceptional! Thank you Harold!
Pleasure to work with Nicole
Worked hard at getting approval from insurance and finishing the work as soon as possible.
My Audi TT Roadster 2017 at 20k miles had a coolant anti freeze leak found thermostat cause of leakage was under warranty at the time . 4 months later at 21.4K miles coolant antifreeze leaked when warranty expired found the pump had internal seal bad . How could a car with very low mileage this happened to it unless it is a trash quality . I’ll never recommend Audi cars to nobody . Car was sold within two hours after taken out from dealer repair shop .
Nicole was efficient, friendly and totally professional. I enjoyed working with her.
Harold was very thorough and pleasant.
Robert was awesome! He had a great attitude and made my car service a very positive experience
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