Alex is great to work with. Communication is great and my overall experience was great with him.
Fast service. All as quoted.
Service was top notch as usual, I wouldn’t think of servicing our vehicles anywhere else!
Mark West was my salesperson. He was very well informed about the vehicle, very professional and made sure that I had no questions. The General Manager, Derrick, introduced himself and sat and talked with me to find a bit about me, as well. I was very pleased with the service and look forward to working with them in the future .
Excellent service as always. I would highly recommend to anyone.
Alex answered all of my questions and got my truck back in a timely manner.
The staff was professional and caring.
I had an issue with my battery. Alex looked into it and my previous battery was under warranty. Alex was very helpful regarding this matter.
Price was good. Service is great
I have already discussed my concerns with Nick.
Tony did a fantastic job communicating and following through with updating me on everything. I’m extremely satisfied with everything, from drop off to pick up!
Great staff. First time there great experience…
I went to an independent first on my 4wd issue, but I felt that they didn’t know 4wd systems. I went to your dealership and talked to Alex and was impressed with his knowledge and manner. The technician did not find what was causing my sporadic noise, but I am convinced at least the 4wd system was thoroughly checked. You have a good service writing Alex. I trust him.
I’m pretty disappointed with the vehicle I bought new in 2022. My only complaint with the service at bob thomas was the lack of communication via the text message I received. I didn’t get responses when sending texts. I had to call to get updates. Overall the service dept did a great job, but the issue I took my truck in should have never happened.
Very professional and helpful
Extremely satisfied with him on a job well done
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