Service Center

Real Reviews From Verified Customers

Brian R.
5 out of 5
5/13/2025
Alex is great to work with. Communication is great and my overall experience was great with him.
James B.
5 out of 5
5/12/2025
Fast service. All as quoted.
Kurt K.
5 out of 5
5/12/2025
Very efficient
Nick L.
5 out of 5
5/6/2025
Service was top notch as usual, I wouldn’t think of servicing our vehicles anywhere else!
Janice C.
5 out of 5
5/3/2025
Mark West was my salesperson. He was very well informed about the vehicle, very professional and made sure that I had no questions. The General Manager, Derrick, introduced himself and sat and talked with me to find a bit about me, as well. I was very pleased with the service and look forward to working with them in the future .
James B.
5 out of 5
5/1/2025
Excellent service as always. I would highly recommend to anyone.
Fields Gordache.
5 out of 5
4/29/2025
Great job
Lakesha W.
5 out of 5
4/21/2025
Alex answered all of my questions and got my truck back in a timely manner.
Steven M.
4 out of 5
4/21/2025
Always polite!!!!!
John L.
5 out of 5
4/16/2025
The staff was professional and caring.
Margarette L.
4 out of 5
4/11/2025
I had an issue with my battery. Alex looked into it and my previous battery was under warranty. Alex was very helpful regarding this matter.
Tracy S.
5 out of 5
4/10/2025
Price was good. Service is great
Jones J.
1 out of 5
3/25/2025
I have already discussed my concerns with Nick.
Kyle M.
5 out of 5
3/24/2025
Tony did a fantastic job communicating and following through with updating me on everything. I’m extremely satisfied with everything, from drop off to pick up!
Mollie W.
5 out of 5
3/20/2025
Great staff. First time there great experience…
Douglass W.
5 out of 5
3/18/2025
Good job!
Dennis O.
3 out of 5
3/18/2025
I went to an independent first on my 4wd issue, but I felt that they didn’t know 4wd systems. I went to your dealership and talked to Alex and was impressed with his knowledge and manner. The technician did not find what was causing my sporadic noise, but I am convinced at least the 4wd system was thoroughly checked. You have a good service writing Alex. I trust him.
David K.
4 out of 5
3/12/2025
I’m pretty disappointed with the vehicle I bought new in 2022. My only complaint with the service at bob thomas was the lack of communication via the text message I received. I didn’t get responses when sending texts. I had to call to get updates. Overall the service dept did a great job, but the issue I took my truck in should have never happened.
Jerry M.
5 out of 5
3/10/2025
Very professional and helpful
Ronald C.
5 out of 5
3/10/2025
Extremely satisfied with him on a job well done

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