I haven’t had service like that from Bob Thomas in probably over 15 years. I bought three cars from Bob Thomas and it used to be that they would give you a loaner car and bent over backwards to service you. After my second car, the loaner car option disappeared. We always had to find a ride there and a ride back then they started the shuttle service which was OK but this delivering my car back to me was impressive back to the Bob Thomas that I used to know! I’d stop coming there for servicing because of the mediocre service but now I will return my car back to Bob Thomas for service! Good job!
I was treated with respect and professionalism by Anthony and his team.
Thanks Tony.
Was very convenient and less time wasting.
Tony did a very good job!
Anthony is always great! Professional, personable, and explanatory!
Appreciated the "come to me" service.
Great service, great communication
Thanks Tony. Great service.
Very well done. Had alot of work done and it was quick and painless, even got the shuttle to and from home.
Tony was amazing to work with! Responsive, understanding and accommodating.
Very friendly and was willing to answer all my questions very happy with the service department.
The technicians communication was great. At first they weren't sure if they would be able to get it done today because of being so busy but they did. We were very appreciative for that.
I had a smooth and seamless process
The service was great. I received a text in the morning that my truck had been checked in (I dropped it off before the dealership was open) and I received a text when it was finished. I then received a call to arrange delivery back to me. I was completely satisfied and appreciated the service.
Tony is very sweet and helpful!
Great Customer Service!! Made sure I was taken care of.
Dropped off at 8am appointment for one hour recall software updates. Two hours later not started .... waited on the truck and they completed at 3pm...
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