Service Center

Real Reviews From Verified Customers

Lynn H.
4 out of 5
1/31/2026
I haven’t had service like that from Bob Thomas in probably over 15 years. I bought three cars from Bob Thomas and it used to be that they would give you a loaner car and bent over backwards to service you. After my second car, the loaner car option disappeared. We always had to find a ride there and a ride back then they started the shuttle service which was OK but this delivering my car back to me was impressive back to the Bob Thomas that I used to know! I’d stop coming there for servicing because of the mediocre service but now I will return my car back to Bob Thomas for service! Good job!
Robert T.
5 out of 5
1/30/2026
I was treated with respect and professionalism by Anthony and his team. Thanks Tony.
Meghan R.
5 out of 5
1/30/2026
Was very convenient and less time wasting.
Raymond G.
5 out of 5
1/28/2026
Tony did a very good job!
Erika M.
5 out of 5
1/27/2026
Anthony is always great! Professional, personable, and explanatory!
Keith H.
5 out of 5
1/20/2026
Job well done.
Linda P.
4 out of 5
1/16/2026
Appreciated the "come to me" service.
Jonathan A.
5 out of 5
1/15/2026
Great service, great communication
Anna S.
5 out of 5
1/13/2026
Well done guys!
Jesus F.
5 out of 5
1/11/2026
Thanks Tony. Great service.
Caitlin S.
5 out of 5
1/8/2026
Very well done. Had alot of work done and it was quick and painless, even got the shuttle to and from home.
Hollie T.
5 out of 5
1/8/2026
Tony was amazing to work with! Responsive, understanding and accommodating.
Timothy H.
5 out of 5
1/8/2026
Very friendly and was willing to answer all my questions very happy with the service department.
Christopher L.
4 out of 5
1/3/2026
The technicians communication was great. At first they weren't sure if they would be able to get it done today because of being so busy but they did. We were very appreciative for that.
Herbert F.
4 out of 5
1/3/2026
I had a smooth and seamless process
Doug B.
4 out of 5
1/1/2026
The service was great. I received a text in the morning that my truck had been checked in (I dropped it off before the dealership was open) and I received a text when it was finished. I then received a call to arrange delivery back to me. I was completely satisfied and appreciated the service.
Sydney Y.
5 out of 5
12/31/2025
Tony is very sweet and helpful!
Larry E.
5 out of 5
12/28/2025
Very convenient
Jason W.
4 out of 5
12/28/2025
Great Customer Service!! Made sure I was taken care of.
Kevin H.
1 out of 5
12/20/2025
Dropped off at 8am appointment for one hour recall software updates. Two hours later not started .... waited on the truck and they completed at 3pm...

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