Friendly and on time service. I w oils buy another Ford.
Five cars ahead of me,a three hour wait.
Tom did a great job for us but we received the truck back with grease on the drivers seat.This truck has been meticulously taken care of, hopefully this problem can be resolved.
Why did he park my car so close to the customers car next to mine. The passenger side was inaccessible to both vehicles. There were many open parking spaces available. The woman and her handicapped father arrived as I was leaving and was upset with me. I told them it was the red hair guy with the red beard that parked my car so close to there’s.
I feel as if you're bringing a vehicle to the auto maker for repairs it should go with out saying other things especially warning lights should be checked and this particular issue was due to a recall.
Service has always been good. Bought our lease out on our2020 Ford Fusion. Worked with Zach and everything went quickly and smoothly.
We were beyond thrilled with Tom Spencer. He was on top of things, explained everything, and we had a quick turn around.
I was told an hour to get service. I got a tech who spent 4+ hours on a tire alignment (poor couple). It was 2 hours before even started service on my vehicle. Tech constantly asking other techs for help. So after 3 1/2 hours later service was done. I lost 2 hours of work at $125 an hour. None of the ‘text’ were answered during the service wait. They interrupted my service to have the tech put air in 4 tires. In 20+ years, it was probably most uninformed and dreadful service ever at this dealership. This tech needs more training or shouldn’t work alone. Call me, as a business owner, I want to know these things. Thanks.
I like to work with Tom. He is very honest and sincere.
There for an ok change. I checked the oil when I got home and had to add 1.25 guards to bring to full mark.
Very professional and answered questions.
I feel like I always get good dependable service
I think that there should be some type of tire lift for your mechanics to use when rotating tires so that one of your valuable mechanics doesn't injure their back.
Appreciate the home pick up and return.
Great customer service everything was taken car on my motorhome. If I need service in the future your going to my first call
He did a good job. Thank you.
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