About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 2417 reviews 62%
4 star 907 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Harrison S.
5 out of 5
10/5/2023
Good as usual
Don P.
5 out of 5
10/5/2023
Fast service
Lynn H.
1 out of 5
10/5/2023
The technician did not properly replace the engine cover. When I dropped the vehicle off I informed the service manager about trouble with the cover. My concern was ignored
Henry G.
4 out of 5
10/5/2023
Michelle has made me feel like we have known each other and been friends for a long time. Her friendliness is always there and her professionalism and knowledge I can always count on. I feel she is an asset to her employer a job well done.
Andrea C.
5 out of 5
10/4/2023
Great job.
Elwanda H.
5 out of 5
10/4/2023
Always prompt and professional service!
Ronald D.
4 out of 5
10/4/2023
It’s nice to have a place to get service on my motorhome.
Harry T.
5 out of 5
10/4/2023
Excellent, fast, service.
Cari V.
5 out of 5
10/3/2023
I just moved to FW. This dealership ans service staff are highly professional and efficient, friendly and aimed to treat the customer right!
Brad B.
5 out of 5
10/3/2023
Tom provides excellent knowledge and service for the Ford Motor Company.
Norman C.
1 out of 5
10/3/2023
Have them contact me
Karen G.
5 out of 5
10/3/2023
Staff always nice and polite.
Howard E.
4 out of 5
10/3/2023
I’ve had my car for 5 years now. You are the only service department that has touched it. Hope we can keep it that way.
William B.
4 out of 5
10/2/2023
Very efficient and t imely & appreciated wash interior cleanup!
Cheryl I.
4 out of 5
10/2/2023
Tom is amazing. He always goes above and beyond no matter how busy he is. He is an amazing employee for Bob Thomas Ford!
Tamara C.
4 out of 5
10/1/2023
The service team was able to fix a recall on my battery as well as place a pin on my fender well. I do have to come back as I have a noise that was the original reason for my appt. The service person who was to look at my SUV had to leave for an I'll child. Tom kept me informed as to what they were doing with my vehicle.
Donna M.
5 out of 5
9/30/2023
Service was quick. Courteous people.
Dayna S.
5 out of 5
9/29/2023
I found all the staff friendly helpful and accommodating.
Fort Wayne.
5 out of 5
9/29/2023
None
Patricia O.
4 out of 5
9/28/2023
It was fine, yea.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.