Joe was awesome as always
Appreciate all the hard work Bob Thomas Ford North does for there customers.
Tom was the most negative non-service oriented person I have experienced. It was so bad I will not be returning to the dealership.
Bob Thomas Ford does excellent work
Great experience! Very friendly!
Everyone was very nice and helpful.
In addition to an oil change, I asked them if they could install runningboards on my Ford ranger truck, which they did. I appreciated them taking the time to do this for me.
Had an oil change on my 2013 Mustang . When I got home I could smell oil I opened the hood there was oil everywhere. The cap was not put back on and it sprayed oil all over the engine . I keep my engine clean and this was a mess . Drove some more engine was smoking. Finally took it back in and they removed the plastic cover on the valve covers and there was oil all over it and that’s what was smoking . They cleaned it and it seems better but the whole process was time consuming and frustrating. I understand people forget things I know it happens but this was a mess and a little time consuming.
You took advantage of someone that did trust you, but not anymore. The **** that pushed all this unnecessary service can go to hell.
I was traveling from TN to MI and had my F150 king ranch check engine light come on driving through Fy Wayne on Sunday. The truck was shaking badly and sounded to me like a cylinder was misfiring. I was towing a trailer and traveling with my young son. He had to get a hotel.
I contacted you all first thing Monday. Joe understood my predicament and said bring it in so they could do a diagnostic so I could make a decision on what to do next. Turns out he had the part and fixed it. I was on the road by noon! Beyond excellent service! Thank you again!
They did an excellent job!
My key pad is not working and if I put my key up to my door it doesn’t unlock.
She is always so friendly and makes the experience enjoyable.
Great service and quick in and out
John Capponi is very efficient and dedicated.
The lady was very helpful and made sure everything was taken care of
You're the best. Ready to give you all 10's
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