Even though I showed up to the wrong place, they were happy to service my car and not make me move to the other building. Service was super fast and all the staff were courteous and respectful. I feel like they went above and beyond! Thank you!
A+ as always - Bob Thomas is the best!! I am very spoiled w/their service!
I was in and out in a timely manner. Thanks John and Travis
Great job as usual !! Thanks!!
Called and needed new tires a servicea ASAP. Tom told me to get there and they would try to get me done by 5. Aid my bill at 5:15 Nf headed home. All done ready to travel. Great team in the service Department at Bob Thomas Ford Lincoln.
John was very patient and answered my questions.
The service was very fast and effectively done.
I’ll come back for any service that would be needed.
Great job getting me back on the road. We had a couple hiccups but my truck is definitely running awesome!!! Thank you Joe, Nick and Bob Thomas Ford.
Everything is worked out and my vehicle is positively running and operating sooo much better ! Great job !!
Fantastic service. Got in and got out fast. Very friendly service.
Job was preformed to satisfaction
Customer service was excellent
Got me in immediately and fixed problems w/in 75 minutes!
My vehicle was sent in for service on 10/13/2023 to get recall service done. You picked up my vehicle and when the work was complete completed you returned my vehicle, being a bilateral amputee it was greatly appreciated.
The recall included issues with the door latch which broke on my front door on drivers side. I was told that this was one of the recalls being repaired. After receiving the vehicle I went to leave and go to the store and my vehicle did no have the door handle repaired and I cannot open the front drivers side door.
Fairly disappointing as I could not use the vehicle.
Carl D. Culp
8322 Stand Ridge Run
****-****-xxxx
He did a very thorough job on my vehicle. He was contentious and didn’t waist time. I watched him work methodically on all the different areas that were supposed to be covered. I really appreciated his dedication to his job.
He always knows exactly what’s going on with my vehicle and he let me know how it’s going I like that
Staff was wonderful and service items I came in for went well. Only item I was disappointed in was that I did not get my car vacuumed, as I had agreed to.
Everything was satisfactory.
Very fast and friendly people and service
I was in for recall item repair and it was done way faster than I would have ever thought. I appreciate the fact that I got in got out and was able to get the work on time
Social