Excellent service from Tom!
Travis was very friendly and did great job in helping me with my issues. Thanks again.
Although I spent about 20 minutes on the phone setting up taking my truck in for recall changes, the service I received after I got there was excellent! The folks were prompt in taking care of me and made the repairs and delivered my truck to my house! Never had that happen before. Thank you very much.
I still only let you oil changes out of convenice. Wouldn't trust you to do service work. Past experience made your service department untrustworthy.
Michelle has always done a great job.i appreciate her professional attitude. She's a great person
Very satisfied with my experience. Enjoy the staff at North
Great job once the backordered parts came in.
Thank you for making a car repair so convenient!!
The service manager Michelle and her staff kept me informed about my vehicle, everyone was very friendly and professional
My concern are: They marked green on my receipt
As if they checked everything they marked. But they really didn't, they checked that my horn was working, but it not working. They checked my windshield Wipers are good, but they are not. They say my rare lights are good, but they are not. They just marked anything without out taking a real look. Make me think did they really give me a oil change. Come on people if you going to say you did the work, then make sure you actually did the work. Don't make sense to lie.
Was told one thing and got another when it came to delivering my truck. Also truck not fixed and still doing same thing.
Tom was very courteous and professional.
The Escape runs much better after the oil change OTC. All the service people were helpful and friendly
Keep up the good work
About two hours after dropping off my car for service, I received a voicemail message asking me to return the call and left phone number with extension, and I called back 10 or 12 times during the next couple of hours and was never able to reach anyone but the operator or voicemail. I don’t know if he was calling me to say my car was ready or if there’s something I need to discuss. Still wondering . I also had requested a ride to pick up my car and no one ever came or called.
Work was completed in a timely fashion, John was friendly and helpful.
Team was great. Tom in service, Service Manager Michelle, technician, and the technicians that delivered my car were all top notch.
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