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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2416 reviews 62%
4 star 906 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Kevin P.
5 out of 5
1/10/2024
John is the best. I really only like to have John involved with my vehicles. I totally trust him. He is awesome to work with - always.
Vendredi B.
4 out of 5
1/10/2024
My first experience with Bob Thomas Ford and it was extremely a great one. I definitely will continue my relationship with you. Thank you for making this very easy for me. Ever h one was friendly and very helpful. Thank you again. ????
Leigh S.
5 out of 5
1/9/2024
Tom and Michelle are great to work with!
Steve M.
5 out of 5
1/9/2024
Quick and easy LOF!
Nancy M.
5 out of 5
1/9/2024
As always, prompt, courteous, and friendly service!
Teresa S.
5 out of 5
1/8/2024
Travis is awesome!
Carol B.
4 out of 5
1/7/2024
The pickup service was wonderful!
Melanie M.
5 out of 5
1/7/2024
Am very happy with the Bob Thomas crew who takes such good care of me every time I visit!
Brian G.
4 out of 5
1/6/2024
Everything completed when promised with no problems.
Steven B.
4 out of 5
1/6/2024
Excellent service, my issues were addressed and corrected.
Cheri L.
5 out of 5
1/6/2024
Very good service!
Leila F.
5 out of 5
1/6/2024
Have always been treated like family w/great caring and diligence.
Paul B.
4 out of 5
1/6/2024
When I initially picked up my vehicle it did not perform correctly. The service department took immediate action, found and fixed the problem. Great service, helpful and courteous staff.
Kathy P.
4 out of 5
1/5/2024
We were happy and were thrilled to be able to use Ford points! ????
Joseph K.
5 out of 5
1/5/2024
Will do
Paul B.
1 out of 5
1/5/2024
Very unhappy with the service. Truck runs extremely rough, engine light keeps coming on and blinking. When trying to accelerate the truck vibrates. Will take it back in the morning.
Michelle W.
5 out of 5
1/5/2024
Excellent
Jeffrey D.
5 out of 5
1/5/2024
Great service as always!!
Amber B.
5 out of 5
1/4/2024
Tom was extremely helpful and patient with me when I wasn’t sure what tires I wanted.
Tyrone G.
4 out of 5
1/4/2024
He called me let me know they were they're and let me know when they returned it and was very courtesy

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