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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2410 reviews 62%
4 star 905 reviews 23%
3 star 121 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Heather S.
4 out of 5
1/20/2024
Pricing was right and didn't have to make an appointment. Was in and out within 45 mins. Will be coming back . Thanks
Ryan K.
5 out of 5
1/20/2024
Tom is the man, always a pleasure dealing with him.
Pamela P.
5 out of 5
1/20/2024
Very helpful
Thomas S.
5 out of 5
1/19/2024
Good service
Carl M.
5 out of 5
1/19/2024
Great service and friendly staff. Great experience
Debra T.
5 out of 5
1/19/2024
I received the service I’ve come to expect from Bob Thomas Ford.
Carol L.
5 out of 5
1/19/2024
John is always helpful. Thank you
Cheryl M.
5 out of 5
1/18/2024
Pick up service is awesome!! I trust the service department and appreciate the great communication
Thomas M.
5 out of 5
1/18/2024
He did great. Beast right-hand man to Tom in along time.
Everett F.
5 out of 5
1/18/2024
Thank you guys for all that you do! Stay warm and safe in 2024!
Shane M.
5 out of 5
1/18/2024
Great customer service. Got the car ready before close. Couldn’t be happier.
Debra H.
3 out of 5
1/17/2024
Would like to know if the 4cylinder in a Ford Edge is having problems with the coolant leaking into the engine!!!
Rudd Equipment.
4 out of 5
1/17/2024
John takes care of me every time I’m in. Great person to deal with . I enjoy talking with him whenever I’m in ! Thanks !!
Ellen H.
4 out of 5
1/17/2024
Also, Gina was great about bringing my paperwork and keys out to me since I have mobility issues.
Hercules Machinery.
5 out of 5
1/16/2024
Joe and team always do a great job
Jeanne W.
5 out of 5
1/16/2024
This is the second time I have been in for service. I can honestly say that I enjoyed both experiences. I was treated respectfully, helped promptly by friendly competent employees. I will be sure to come your way whenever I need help
Andrew J.
5 out of 5
1/15/2024
Great service!!
Matthew K.
5 out of 5
1/13/2024
Friendly, timely.
Rebecca T.
5 out of 5
1/13/2024
Everybody was friendly and helpful
Amber N.
5 out of 5
1/12/2024
I appreciate the pick up and drop off service. This made the task of getting service so much more convenient to me!

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