Car didn't even last 2 months. Yeah I ended up with a new engine but I also had to pay an extra $1500 for the warranty and deductible. The car is only worth $12,500 tops. I've got more than that in it at this point. When I first started having issues the customer service was so rude. Took 3 weeks to get my car back. Engine seems to have a tick coming from somewhere that it most definitely didn't have before. Now I gotta replace the front left wheel bearing and the brakes ****. I'll never buy a Ford again and I'll most definitely never buy from here again. Absolute worst experience in buying a newer car. Thanks.
They never cease to amaze me with their service and professionalism.
I would love to see Lincoln hire a detailer again.
I love getting an interior detail while my car is there.
This is a service I don’t mind paying for.
Very happy,convenient, works with my travel schedule
I live in New Haven right by Odaniels and I choose to drive to Bob Thomas because you have always treated me with respect. Thank you for all you do! From your sales team to service personal and the office personal you guys are really really awesome!!
Nice polite people all around.
I have always been satisfied with the service at your place of business
Friendly and accommodating
Easy to use and always quality work.
They were friendly, quick, and honest
Excellent service in a timely manner.
The service was very quick didn’t have to wait long Thank you
Tom is very much a professional; knowledgeable, user friendly.
I told the mechanic “thank you “ for working on my truck….
Please add the service to my Ford app and record for reference and points earned. Thank you
The windshield wipers are now misaligned and making contact with each other, as well as not returning to the correct "home" position. The problem for which the Escape was brought in has been corrected.
Bob Thomas Ford is the only
Place I take my Lincoln. Always GREAT service.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social