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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2408 reviews 62%
4 star 905 reviews 23%
3 star 121 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Don P.
5 out of 5
2/24/2024
Excellent service and completed in a very timely manner.
John S.
5 out of 5
2/22/2024
John is the best - Thank you so much!!
Laura M.
5 out of 5
2/22/2024
He really helped me out where as the other people didn’t
Linda I.
5 out of 5
2/22/2024
I really appreciated the shuttle service. Such nice guys. As always, John and Travis took care of my old escape.
Christina A.
5 out of 5
2/22/2024
Tom is great to work with. Always so helpful
Sheri M.
5 out of 5
2/22/2024
The Staff are always helpful, fast, and friendly. Great customer service e very time I am there. Thanks everyone. Sheri M
Steve B.
4 out of 5
2/22/2024
I have been taking my vehicle to the Quick Lane for oil changes & had been disappointed with every visit. I was about ready to take my business elsewhere but decided to try the service department. I was well pleased with today’s visit, so I will use the service department the next time as well. Based on my experience with the Quick Lane, In my opinion, the Quick Lane should be closed.
Ricky G.
5 out of 5
2/21/2024
I like the service
John D.
5 out of 5
2/21/2024
Service was quick which I like.
Karen G.
5 out of 5
2/21/2024
Greeted warmly. Was not a long wait.
Roger M.
5 out of 5
2/21/2024
The service provided by Bob Thomas Ford was exactly what I expected, top notch. They did just what they said they would do in a timely manner. I’m very happy with Bob Thomas Ford.
Teresa T.
3 out of 5
2/20/2024
M This was the 4th visit to Bob Thomas Ford West. On the 4th visit my car sent to the Bob Thomas Ford North. It took a week but my car finally got fixed. The only complaint I had was there was no updates. I was told I would get a call on a Friday with an update and I called the following Thursday to check on the car and it was done.
Christina P.
5 out of 5
2/20/2024
The staff is wonderful!
Richard P.
5 out of 5
2/20/2024
Quick and complete
Debra H.
5 out of 5
2/20/2024
R
Phyllis S.
5 out of 5
2/17/2024
Always a good job!
Marcus L.
5 out of 5
2/17/2024
Travis always help me when I go in and makes the experience easy awesome experience every time
Linda K.
5 out of 5
2/16/2024
Ok
Tina M.
5 out of 5
2/16/2024
Quick and excellent!
Gary W.
5 out of 5
2/16/2024
Fast and friendly service

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