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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2408 reviews 62%
4 star 905 reviews 23%
3 star 121 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Anthony C.
5 out of 5
6/14/2024
Tom is always great to work with.
Eileen A.
5 out of 5
6/14/2024
John is the BEST! I will always pick Bob Thomas 1st because of the service I have received in the quick lane. I have used the quick lane service for my Ford taurus for 6 year’s because of John and the service I have received.
Amy S.
5 out of 5
6/13/2024
I am very impressed so far with my purchase from the sales team to the valet and the quick fix. Thank you!
Elaine J.
5 out of 5
6/13/2024
Very efficient and super friendly!
Roger K.
5 out of 5
6/13/2024
The young man that assisted me was a kind young man.
Roger S.
5 out of 5
6/12/2024
You guys went above and beyond. Keep up the great work.
Douglas H.
5 out of 5
6/12/2024
John was thorough and wait was shoet
Sean R.
5 out of 5
6/12/2024
Well done.
Joe H.
3 out of 5
6/11/2024
Disliked that there have been 3 recalls on my not even 2 year old vehicle
Joe P.
5 out of 5
6/11/2024
Alex is always very helpful and responsive in getting my vehicle taken care of
Cheryl R.
4 out of 5
6/11/2024
John was kind and funny! He got my vehicle in and out for an oil change and tire rotation package and even alerted me to the fact that my battery would need some attention in the near future! It was all done in 30 minutes with a smile and reasonable price! This is why I keep coming back to Bob Thomas! Thank you so much! Cheryl R
Tim L.
4 out of 5
6/11/2024
John always remembers me . The same tech always services my vehicle and does a wonderful job.
Rita Y.
5 out of 5
6/11/2024
Always get excellent service when I take my vehicle in.
Jason T.
2 out of 5
6/11/2024
I booked a 9 am appointment online. When I arrived my vehicle was not pulled into a bay until 9:50. What is the point of booking an appointment if it is not honored
Steven M.
5 out of 5
6/11/2024
Thanks
Robert W.
5 out of 5
6/10/2024
Always get great service and follow up here
Jared W.
5 out of 5
6/10/2024
The team was amazing. Michelle Williams always takes such good care of us. The Widenhoefers
Don P.
5 out of 5
6/10/2024
Great Service well done in a timely manner.
Edward L.
4 out of 5
6/10/2024
Tim went above and beyond to get a new windshield for my truck as I am taking cross country trip as quickly as he could and installed it perfectly in a day. Thank you so much.
Saul C.
5 out of 5
6/9/2024
Good job guys

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