Tire emergency and you guys came to my aid. THANKS!!
As always, I return to this Lincoln location because the customer service and professionalism can’t be matched. My Nautilus is maintained by expert technicians that I trust and that know me. I love this place and the highest quality of service rendered each and every visit. Thank you so much Tom and Team today!
The required high base price for simple quick fixes keeps me from using your services often but the knowledgeable and kind service providers make me wish I could.
Get all my service on our escape and edge done at btf and we always get a good job satisfied with your performance
Tom was great - he made the service go well!
Tom kept me in the loop on progress with the car and we are very happy with the price and service we received...
Excellent service and thank you so much!!
As always amazing service and great team. Tom always helps us with everything and it is appreciated!
Tim in the body shop was great!!
Always professional and on time
Thank you so much for the quick work today! Tom is the best service manager! Very trustworthy!
Alex was very professional!
Tom was very professional and easy for me to communicate with. My SUV needed a lot of work being a 2013. His explanations were very thorough and he was able to answer any questions I had
The lady who answered the phone for the service department was one of the rudest encounters I’ve ever had with customer service. Had an appointment Friday morning didn’t get a phone call about it not getting looked at until later in the afternoon after I called asking about an update.
I have always been very satisfied with the service at Bob Thomas
Joe Martz has always taken great care of myself and my vehicles. Will continue to return as long as Joe is there.
Joe Martz was not the service person..his name was Truman and he did an excellent job
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