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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2455 reviews 62%
4 star 931 reviews 23%
3 star 125 reviews 3%
2 star 201 reviews 5%
1 star 268 reviews 7%
Review Us
Mark S.
4 out of 5
4/11/2025
The cashier, the parts guy and Tom were very professional and that is a trait A lot of businesses lack in today’s world.
Joe G.
1 out of 5
4/11/2025
I spent an hour so I can use the lock keypad on the driver's door. All Ford had to do was tell me what the factory code number is. You failed. I now have a feature on my car that I can not use. You tried to charge me as if you had provided the code. You have not.
Derick Y.
4 out of 5
4/11/2025
Joe is great
Chris H.
5 out of 5
4/11/2025
Tom is a great service advisore!
Adam T.
5 out of 5
4/11/2025
Quick professional service. Great job guys
William T.
5 out of 5
4/10/2025
Always friendly and accommodating
Bertrand J.
5 out of 5
4/10/2025
Very satisfied
Mark V.
5 out of 5
4/9/2025
Joe is awesome. They are honest people at Bob Thomas
Chris E.
5 out of 5
4/9/2025
Joe and crew always deliver good results
Bertrand J.
5 out of 5
4/9/2025
They did an awesome job! I’m completely satisfied!!
Mary H.
4 out of 5
4/9/2025
In Tim’s absence, Jerry helped me. It was a day of fine service & I’m so ever grateful for the concerns Jerry had for my problem. My husband is a Hospice patient & I needed to have my service on a day I could have someone stay with my husband. Jerry made it all happen & I appreciate his efforts to get it done. Thank you for your fine employees! Mary H
William Z.
4 out of 5
4/8/2025
Did just as I asked them to do
Heather S.
5 out of 5
4/8/2025
He is always nice to deal with.
Tony J.
4 out of 5
4/8/2025
Joe has always went out of his way to get me in quick and help me diagnose issues. I won’t take my truck anywhere else.
Lambert Metal.
1 out of 5
4/5/2025
2 service items still need addressed. Items were not fixed. Scheduling another appointment to big it back in.
Michael L.
5 out of 5
4/5/2025
Gina was great, she helped us get our truck fixed
Philip S.
4 out of 5
4/4/2025
Excellent to work with and service and work done was excellent Discussed the work to be done and got schedule quickly and completed. Great job done
Kimani K.
4 out of 5
4/4/2025
Tom was great , he’s very thorough and is a great communicator.
Frances W.
5 out of 5
4/3/2025
Very helpful
Ruth B.
4 out of 5
4/2/2025
Kind courteous. Technician answered all questions and gave updates on timing. Salesman even went out of his way to answer my question.

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