Thanks Tom for all you do. I appreciate the level of care you provide me. Jacqui Dowdell.
Always trust my car to the great staff. Michele and Tom are the best!
Tim was super helpful. He took care of my immediate needs and offered me options that fit my situation. He was upfront and honest about all work and quotes I asked for, letting me know I had time to do them and never pushed me to do anything. Great guy, even worked with Derek to facilitate my vehicle pickup since I was out of town on a holiday weekend. Great team, will recommend, and when I'm in Fort Wayne, they'll take care of my vehicle.
Everyone at the Bob Thomas dealership went above and beyond to get us back on the road for our vacation. The technician stayed late to work on our car and got us back on the road. I was completely impressed with the professionalism and kindness of all who we talked with and greatly appreciate all they did for us. I highly recommend this dealership to anyone in the Fort Wayne area.
Regards, Brent A
Tim was great and accommodating. Answered all of your questions.
Great Experience
Kind, friendly and efficient! They did more than they had to and we certainly appreciated it. Thank you.
Joe was straight up as usual. I like that.
The service department at Bob Thomas Ford North was great! Everyone that I dealt with seems to go out of their way to take care of me . I am 100% certain that I can trust them in all my future needs.
Always have been a satisfied customer.Thank You very much
thanked him for looking up a recall on the Lincoln that I have extra service done appreciate the service today thank you .
Your service rep was very helpful to me in getting my rewards points to show up. Really appreciated that. Was able to use them for the work done today.
I could go some where else but why would I? Great service and competitive prices. Thank you so much!
As long as the cooling system doesn’t leak because he washed it and the check engine light doesn’t come back on. I will be very satisfied. Just had it done so time will tell.
Flawless process from start to finish.
Professional and quick to service my needs
Tom always keeps me informed da to what is needed and accurate estimates. He’s very courteous and professional.
Your seviice department replaced a battery, when I checked under the hood the positive pole cover was not on, and when I tried to put it on I found it is stuck under the battery. I’ll stop by in the morning to see if you can correct it.
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