As always, Excellent Service!
My experience was exceptional, I came in with what I though was a minor problem, that I wanted fixed that day, since I was only driving through. Joe didn’t turn me away like others did, but took me right away, and when it turned out to be more involved, he made sure I could have it fixed that day anyways. He was friendly and easy to talk to throughout. If I’m ever in that area again I would go out of my way to have him service my van. Thank you so much..
Great service. Very good communication during the day.
i absolutely love working with Joe Martz and his crew! they are always helpful and respond to questions about our vehicles in a timely manner, i appreciate the work that they do and how efficient they are.
I am eternally grateful for the additional information on my immediate maintenance needs. Otherwise I would be clueless. THANK YOU.
Prompt heavy duty truck service. Joe and Nick were excellent to work with.
Tom was very helpful. Our vehicle is older and he was very understanding and helpful when we decided not to do the repairs.
Always a pleasure to work with Joe and team.
You boneheads charged me 3% for using a credit card which cost me $40 extra. I would have paid with a check if I’d known. Zero stars for this poor customer service.
Joe went over and beyond trying to assist with my extended warranty.
Reassuring that the job would get done
Everything went very smoothly.
This is the second time my Escape went into “limp” mode. After each time, I was told since it didn’t happen for your staff, there was nothing you could do. They said if it happens again, to drive it there when it does. When it does this, the vehicle is too slow to safely drive on the streets.
They said it would take 2 hrs it took 1!
It took three trips to get the truck finished. I left many many phone messages without return phone calls. I have a 300 and something dollar credit coming from a previous visit and I don’t see it on the paperwork and I haven’t received it in my bank. Last visit truck was there 5 to 6 weeks. I lost track of the first two visits. They finally found the problem was a turbo wastegate, but there was much much work done before that.
Joe is a great guy! The problem was waiting over 3 weeks for the part to come in. I was originally told 1 week. Other than that, everything else was good
They always do a great job!
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