The entire staff were more than helpful as well as efficient. I will definitely use this dealership for any and all of my service needs for my Ford Ranger. Thank you again for the outstanding service.????
Service was timely. My van was taken within 15 min. of my app. Service was also very thorough. I was given an explanation of what was wrong. The when I approved, the work was started immediately. I am very happy I came to your service department.
Tom and Ronda were very helpful with resolving our problem
He was very accommodating and helpful. Was very satisfied. I would highly recommend him to anyone wanting assistance.
It is such a pleasure to do business here at Bob Thomas when I come in, I am greeted as if I am a good friend. Tom has always been straightforward and gone beyond what most managers would do to help people. It is so good to get a ride home with therm it is nice and easy to talk with and everybody in the shop has always been eager to help me with my questions. I am very, very pleased with everybody in the shop taking an extra step to get me the satisfaction I desire with my vehicles thank you everyone for being a step better than any other car company sincerely, Timothy M
Always satisfied at Bob Evans. Truman was excellent. Thank you
Thank you for your great service!
Excellent professional work.
Ask me the survey again in a few days because the truck is coming back to the shop
Very helpful. The work was completed quickly.
Very nice friendly person
Yes, I did have a minor problem with the car and they were able to take care of it for me
The Bob Thomas folks were great, the app that does not seem to communicate to them, and gives the allusion that you’ll be charged for warranty work, needs some enhancements. It’s sets them up to fail and angers customers. It’s a great feature, but if it doesn’t work, it shouldn’t be deployed
Joe and his team went over and above to do an emergency repair that allowed us to get back on the to see our Navy son in Norfolk. Their flexibility, creativity and determination were amazing!
Bronco was towed in and they delivered it back to me.
Everyone is so polite and friendly. Customer satisfaction from here is awesome.
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