Very nice and very professional
The checklist completed by John C. Indicated everything was good shape. Brake pads were checkmarked @ 6mm excellent condition, however Service writer came up to me and indicated only 1-2 mm and asked if I wanted them replaced. I declined & I was not shown pads, additionally the tires were already back on vehicle. That also confused & made me a little upset and at the same time worried. I will get a second opinion, but also figured you should be informed of this event.
It’s sad that poor quality clips had to be replaced at my expense.
Very much appreciate the good work that Angela performed on my F150 today. I usually like to do my own maintenance but when I get in over my head, I head in for Angela to take over.
Long time customer and Tom treated me very well ….. thanks to Tom!
The interior of my vehicle now smells like smoke. I’m a non-smoker and now will have to have my interior detailed.
No need to contact me - I already informed the service advisor
We would have appreciated more communication throughout the process. The outcome is fine.
Amazing staff and on-time service .
Bob Thomas team continues to earn my trust and business. They are highly professional always snd I appreciate the team keeping an efficient schedule. They all deserve a raise!!!
Thanks for keeping me safe on the road!
They weren’t the best at explaining things and the one time they called they were trying to talk to me and customer in person.
The man who picked up and returned my car to me through the valet service was so sweet and kind!
Very professional job well done as always,,,, best shop I've ever done business with.
Thank-you for the work performed on my f-150 pick-up truck. Work was done in very timely manner.
Great service and very professional staff.
Perfect service… had an appointment at 3 pm and showed up early and vehicle was next in line.
Total weight time for 40 min.
Very grateful for the great service
Very personable and knowledgeable. The repairs were done right on time as quoted.
I'm so thankful for how quickly my vehicle was serviced. My Explorer rides better than ever. Thank you!!
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