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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2451 reviews 62%
4 star 930 reviews 23%
3 star 125 reviews 3%
2 star 201 reviews 5%
1 star 268 reviews 7%
Review Us
Ruth B.
4 out of 5
6/29/2026
Today I mostly liked their professionalism.
Paula S.
5 out of 5
6/27/2026
Everyone in the truck shop does a great job and they are always very helpful
Stephen M.
5 out of 5
6/27/2026
Much appreciated service. On time, courteous. Tim was great!
Doyle F.
5 out of 5
6/27/2026
John always does a great job!
Richard K.
5 out of 5
6/26/2026
Very courteous and efficient
Charles G.
4 out of 5
6/25/2026
Tom was excellent at helping me to understand the issues with my truck and offered options for me to choose from. Great customer service Tom!
David H.
5 out of 5
6/25/2026
They were great
Charles D.
4 out of 5
6/25/2026
So far all of the issues seem to be resolved. Michelle was very helpful and concerned with all my problems. Thank you
Eileen A.
4 out of 5
6/24/2026
John is the best. I’m a long time customer mainly because of John. But Angela, the mechanic that worked on my car is the best mechanic, in my opinion that you have.
Julie L.
4 out of 5
6/24/2026
The gentleman who checked me in was soooo friendly, funny and helpful. Service was quick. The cashier was also friendly and funny during the payment process. Waiting area was a bit stuffy. Not much air circulating.
Ronald W.
5 out of 5
6/24/2026
Michelle did great job ????
Ronald H.
5 out of 5
6/24/2026
Great gob
Christopher M.
5 out of 5
6/23/2026
It’s always a good experience at Bob Thomas.
Chris N.
5 out of 5
6/23/2026
John was really good and helpful Great service
Carol L.
5 out of 5
6/22/2026
Did a great job, always. John always very helpful. Thank you.
Lee B.
5 out of 5
6/22/2026
The service I get is satisfaction and friendly. They always help me when I need them.
Judy W.
5 out of 5
6/20/2026
Tim took good care of my care while repairing the hinge cover that was being recalled. He kept me informed.
Nancy M.
5 out of 5
6/19/2026
My experience since I purchased my car in 2013 until today has been nothing but positive. Tom has always done an excellent job of explaining what services need to be done to my car and I feel I have been treated very fairly and politely on every encounter.
Arc Of.
4 out of 5
6/19/2026
Thank YOU for helping us out in such a tight time crunch!
Jan H.
5 out of 5
6/19/2026
Excellent service

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