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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2455 reviews 62%
4 star 931 reviews 23%
3 star 125 reviews 3%
2 star 201 reviews 5%
1 star 268 reviews 7%
Review Us
Joseph L.
5 out of 5
11/26/2025
Gina was pleasant and very professional in how she handled this last visit
Terry M.
5 out of 5
11/26/2025
Great job
Scott K.
5 out of 5
11/26/2025
Great service
Doyle F.
5 out of 5
11/26/2025
John always does a great job
Gary S.
4 out of 5
11/25/2025
No issues?
Jeremy P.
5 out of 5
11/25/2025
Fast and cheap! Who knew? I'm actually taking my car to this dealership every time now. Great job guys! Great service. Thank you very much.
Marlene L.
5 out of 5
11/25/2025
Always great customer service. No high pressure sales.
Glenn W.
1 out of 5
11/23/2025
My remote starter doesn't work now. Something had to happen while getting my oil changed because I used the remote starter this morning and it worked fine.
Lyle B.
1 out of 5
11/23/2025
Cross treaded oil filter housing last service it has leaked and was still that way today when serviced today. Because of that they now say oil pan gasket is leaking. Good thing I know better. How many other customers do you pull this on that doesn't know what to look for? All work done with has to be rechecked. This was a test to see if you would be upfront with me. You failed that test.
Tony J.
4 out of 5
11/21/2025
Joe always does me right and I trust him. I don’t trust anyone.
Rosalind T.
5 out of 5
11/21/2025
Thank you Gina Shepherd for always being so helpful and supportive to me. I also want to give a huge shotout to Bob Thomas Ford employees for excellent service on my vehicle!!! Thank you guys, you have all been so great to me.
Karen B.
5 out of 5
11/20/2025
Always satisfied with my service
Nancy K.
5 out of 5
11/20/2025
Pleasant. Professional, polite. Thouough in explanations of services completed as well as services needed in the future
Angela J.
4 out of 5
11/20/2025
Gina was very helpful and saved me a trip. She personally got my VIN and and answered all my questions. ????
Deanna J.
5 out of 5
11/20/2025
Very Professional!
Roger M.
4 out of 5
11/20/2025
I keep coming back because I know that I’m going to get great service. I’ve had John service my truck before and complete confidence that I’m getting the service I need.
Gregory W.
5 out of 5
11/20/2025
Im very happy with the service department.
Isaac C.
4 out of 5
11/20/2025
Joe is great
David R.
5 out of 5
11/19/2025
Excellent Service
Mike R.
4 out of 5
11/19/2025
Jhon has serviced my truck the last 3 or 4 times and does a Excellent job

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