Service Center

Real Reviews From Verified Customers

Tony J.
4 out of 5
11/21/2025
Joe always does me right and I trust him. I don’t trust anyone.
Rosalind T.
5 out of 5
11/21/2025
Thank you Gina Shepherd for always being so helpful and supportive to me. I also want to give a huge shotout to Bob Thomas Ford employees for excellent service on my vehicle!!! Thank you guys, you have all been so great to me.
Karen B.
5 out of 5
11/20/2025
Always satisfied with my service
Nancy K.
5 out of 5
11/20/2025
Pleasant. Professional, polite. Thouough in explanations of services completed as well as services needed in the future
Angela J.
4 out of 5
11/20/2025
Gina was very helpful and saved me a trip. She personally got my VIN and and answered all my questions. ????
Deanna J.
5 out of 5
11/20/2025
Very Professional!
Roger M.
4 out of 5
11/20/2025
I keep coming back because I know that I’m going to get great service. I’ve had John service my truck before and complete confidence that I’m getting the service I need.
Gregory W.
5 out of 5
11/20/2025
Im very happy with the service department.
Isaac C.
4 out of 5
11/20/2025
Joe is great
David R.
5 out of 5
11/19/2025
Excellent Service
Mike R.
4 out of 5
11/19/2025
Jhon has serviced my truck the last 3 or 4 times and does a Excellent job
Peg D.
5 out of 5
11/19/2025
Great service that was timely and very professional!
Linda W.
2 out of 5
11/18/2025
My info screen was changed, my pet piece! I like to use that as my speedometer
Sam S.
5 out of 5
11/18/2025
Always good to work
Matthew L.
4 out of 5
11/18/2025
John took care of me and my truck and was professional as always! They identified an issue while servicing my vehicle and called to make me aware and offer a solution. The Bob Thomas service team are fantastic! Top notch service. Thank you!
Lex H.
4 out of 5
11/18/2025
This is an easy shop to work with.
Justin R.
2 out of 5
11/18/2025
I really didnt like the fact the price went up about 100 dollars. $404 for an oil change and fuel filter change thats crazy. Plus the addition cost for shop supplies but doesn't list what shop supplies is concerning. I wont be coming back anymore thats to expensive for oil and fuel filters. Joe was great though and he was the only reason I came there he always took care of me and listened to any concern I had. I just cant justify that price and if I had known how much it would have been from the start I wouldn't have done it. Ridiculous
Ricky H.
4 out of 5
11/16/2025
Completely satisfied, especially with time frame it took Complete fixing screw in tire
Michael T.
5 out of 5
11/16/2025
Tom worked with me through every step of getting my car damage repaired. Appreciate his help.
Phyllis S.
5 out of 5
11/16/2025
Always a good job

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