Bob Thomas Ford Lincoln North Auto Repair Service Center

He found the problem with our air conditioner And had it fixed quickly.

Tom always does a great job

Andrew was pleasant, personable and eager to serve!

Andrew was very pleasant and helpful

Had several instances where I was not taken care of , got the runaround on several occasions Since March , several phone calls , even stopping in two times and still getting run around before getting taken care of ordering a part . This has been dropped on many occasions with this being Said I was a new customer to your location, needless to say I was NOT impressed. Finally, speaking to Michelle and communicating my concerns on a business relationship, getting in having service done , I still was inconvenienced having to take back the vehicle Back on a programming issue That was not done correctly had to go back and have it fixed we personally will be dealing with Michelle from now on and would prefer not to have Tom as our service administrator for it is not a personal fit for me, thank you Michelle for stepping in to make the over all experience the best she could.

All good

Job well done

Very happy with my service! Thanks.

They did an excellent job. had my car in and out in one day with no hassle. I really appreciate your guys good and fast work.

Very perfessional

I am very satisfied with the work that got done. I am just wondering if my recall and service orders were taken care of. Please let me know by phone or email ****-****-xxxx or Thanks Dave Rosswurm 2018 ford f250 silver

Tom did an excellent job and took good care of me!

We had work done on our car which required them to keep it for almost a week. Services were forgotten so we had to bring it in again for those but they were done at no charge which we appreciated. Although there were mistakes made we do feel like it was made right.

Diagnosed the issue and we will fix it later since it is not a safety issue

Answered warranty questions. Was very kind and personable. The young lady in the truck service department was also very kind. +10 service and customer service.Thank you

Thank you Tom!

Thank you

Friendly staff

Professional and customer oriented. Like the e-mail notice that is sent when car is ready.

The oil was suppose to be changed and wasn’t There was a problem with the floor mat that was cause by you on my last visit that also wasn’t addressed All of this was communicated when we brought it and documented by you people it was just not done.