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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2432 reviews 62%
4 star 912 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Laura W.
1 out of 5
9/10/2020
He could have offered to put the part in for free, it would have taken 5 min.
RANDY S.
5 out of 5
9/9/2020
Thanks, I look forward to having Bob Thomas meet our service needs.
Tommy W.
5 out of 5
9/8/2020
Thanks
John G.
5 out of 5
9/5/2020
Fantastic work
STEVE J.
5 out of 5
9/4/2020
I got great service
Dennis S.
4 out of 5
9/4/2020
You did the work efficiently and on time. Thanks Dennis
Kim G.
5 out of 5
9/4/2020
Andrew did a great job setting up our service appt. We appreciate his communication throughout the day regarding our repairs
Laura M.
4 out of 5
9/4/2020
Everything is good right now. We will see.
Sara S.
5 out of 5
9/3/2020
Michelle the service manager is the BEST!!!! She made the whole experience comfortable. She was professional yet she took my jokes and joked right back. Felt like family!!!!
SCOTT C.
5 out of 5
9/2/2020
Andrew was very professional. Additionally, I have had very good experiences with the Bob Thomas Service Team.
Katie K.
5 out of 5
9/2/2020
Short and quick visit regarding a recall. In and out quickly. Thank you
Brandon R.
4 out of 5
9/2/2020
Wait was a bit longer than expected 1 hr 20 for The Works oil change service. But I left feeling like my car was well looked after and the people at Bob Thomas cared about my business.
David T.
5 out of 5
9/1/2020
Very happy with the service!
Christopher M.
5 out of 5
8/31/2020
Your service department is the best and your service manager was point on. Couldn’t be any better. Thank you
Tina G.
5 out of 5
8/30/2020
Michelle was welcoming and friendly.
Allen F.
5 out of 5
8/30/2020
Always great service Thank you
Patricia L.
4 out of 5
8/28/2020
waiting for part to come in before job can be completed. Will answer then
Laura M.
1 out of 5
8/26/2020
Got the car and it still doesn’t shut off at a long stop.
Nila W.
5 out of 5
8/25/2020
Thank you so much.
Rick B.
5 out of 5
8/21/2020
Michelle is the best. I appreciate her taking care of me today.

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