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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2428 reviews 62%
4 star 910 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
Rfd Construction.
5 out of 5
7/14/2021
There always topnotch!
HENRY G.
5 out of 5
7/12/2021
Thank You
NATHAN R.
5 out of 5
7/12/2021
It went really easy and everyone was pleasant
RICHARD E.
1 out of 5
7/11/2021
The passenger door will not close after my passenger opened it from inside I will be calling you Monday am
JOYCE S.
5 out of 5
7/9/2021
Always satisfied
BECKY T.
3 out of 5
7/8/2021
Well after four tries they finally figured it out. E for effort. Really not their fault..Lazy Days in Elkhart screwed up the motor home after catalytic was stolen. Happy with the service
Kristin B.
5 out of 5
7/8/2021
Tom went above and beyond after to go over my car with me when I picked it up. I appreciate his help!
Lashone H.
1 out of 5
7/7/2021
I tech guy forgot to reset my oil change monitor in the car.
KATHY C.
5 out of 5
7/6/2021
Great customer service. Really like the pay online feature.
James S.
5 out of 5
7/6/2021
Great service
William M.
5 out of 5
7/6/2021
Really like the quick service lane. Never had a problem with the service on the quick service lane.
David D.
5 out of 5
7/3/2021
Great service
STEVE M.
4 out of 5
7/2/2021
Total satisfaction. Joe Martz and the truck service team at Bob Thomas went above and beyond. Traveling through Ft Wayne on our cross country your and found a great dealership! Easy in and out. Thank you
SUSIE B.
1 out of 5
7/2/2021
They have not worked on it yet!!! I’m still waiting on your call telling me my part is in. Please check and get back with me !
BEVERLY K.
1 out of 5
7/2/2021
Black residue from shoes of service person was on my carpet and floor mat after oil change Please use a paper mat or plastic cover to prevent this for anyone else
Jesus S.
5 out of 5
7/2/2021
He great and the service was done fast and right can't say enough on great it was
Sonia H.
5 out of 5
7/1/2021
N/a
Brian M.
2 out of 5
7/1/2021
We were told the part was going to be $180 to fix and ended up being over $500!!! The $180 was just for 1.5 hours of labor, but when we got the bill, it was in the shop for 47 minutes, but we were charged $180 in labor which calculates to 1.5 hours! We would never have gotten the part fixed if we knew it was going to be over $500!!! I would have gone to a salvage yard, gotten the part and done it myself! Wow...we have had great service before with you, but this was very disappointing!
Susan J.
5 out of 5
6/30/2021
Always great!
KATHRYN M.
5 out of 5
6/29/2021
You guys always take such good care of my car and myself. Thank You!!

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