I wasnt able to bring in my vehicle for a service because of my work hours. Tom in service had someone come pick up my vehicle. I really appreciate this.
Great job always a pleasure working with these guys, an I like how they give pricing after the inspection before they do the work, an communicate what will be needed next an what we should need done down the road
Great service. Very efficient, in and out in a short period of time.
I am very satisfied with my car services. There were no waiting , courteous, friendly and I will continue to be your customer. Thanks to your team at Bob Thomas Ford! North!
Service was great, still thinking there is something wrong with the vehicle.
Don’t think driving it only 10 miles is enough.
Will probably go to something else when I figure something out!
Always very helpful and accommodating to my circumstances.
Tom makes getting my car serviced quick and easy. I trust any recommendation he tells me for repairs on my car
Very good experience and everyone was helpful.
I am incredibly grateful that they were able to apply a credit from my last repair onto the bill of this repair. John was actually pretty decent when communicating information about my car. However, not having my car for almost a month was a serious problem for me. When I got the car back, the tire pressure light was on as my front tire was at 24psi. That's fine... I went and took care of that myself. However, when I got home and checked the engine bay, I noticed that the **** cover to my engine (that just snaps on) was FREE FLOATING in my engine bay. It wasn't secured at all. I was able to put it back on myself, but if that was the kind of care that was taken on the outside of the engine, what kind of care was taken on the inside of my engine when it was apart for almost a month? Mechanic also left his cup of water in my cup holder as well. Nothing serious. Overall I think everyone involved isn't happy with this experience. I'm sorry.
Always fast and great service
Great service greeted the minute you get in door and everyone has a smile
You Guys are PROFESSIONALS. I always trust your work????????????
My mat on my driver's side had oily greasy foot prints smeared on it. Other than that the service was quick courteous and great.
John is always pleasant and gets my car in and out quickly.
The wrong service was performed. I asked for a coolant flush and received an oil change instead. Unfortunately I couldn’t stay around long enough to have the coolant changed and had to leave without it being performed.
I would prefer the manufacturer NOT contact me. Thank you
Tom was very helpful and informative. The service was great and timely.
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