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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2428 reviews 62%
4 star 910 reviews 23%
3 star 122 reviews 3%
2 star 200 reviews 5%
1 star 267 reviews 7%
Review Us
GERALD G.
5 out of 5
7/30/2021
Tom Spencer was courteous,professional,and very knowledgeable regarding the issue I was having with our 2017 Explorer. I would recommend him to our friends and I will look forward his good service again on our visit. Jerry Gordon
JUAN G.
4 out of 5
7/30/2021
Great service,they were short staffed and the only guy doing oil changes made a wonderful job.
Damon B.
5 out of 5
7/30/2021
I wanted to add that Michelle was great as well she kept me informed with update status and even offered a loaner if my vehicle wasn't complete by end of day. Michelle and Tom made this an easy process
Paul G.
5 out of 5
7/29/2021
Very helpful
ELIZABETH D.
4 out of 5
7/29/2021
I am going to be at Lincoln dealership to pick up my car tomorrow text after I look at my car Thank you
EMILY C.
5 out of 5
7/29/2021
Service was great
CATHY S.
5 out of 5
7/27/2021
All the folks in your service center are great! So nice and always keep me informed! Super great people
JERALD S.
4 out of 5
7/27/2021
Joe is great. Always helpful and pleasure to work with. I just had one small issue, the brake fluid was low and it was not topped off or mentioned as part of my vehicle’s Preventative maint check up.
Tom F.
4 out of 5
7/27/2021
You always take good care of me from the service department to Nikki and Zack in sales that's why I have bought 4 vehicles from you and ordering my 5th
Holly C.
5 out of 5
7/25/2021
Amazing job! Will always have my vehicle serviced with you!
Lee S.
4 out of 5
7/25/2021
Satisfied with the routine check on the car
Tom F.
5 out of 5
7/24/2021
Bob Thomas has always treated me well especially Zack and Nikki
Trevor B.
5 out of 5
7/24/2021
Joe was extremely helpful. He explained everything very well. I'm very happy with my first experience with the Bob Thomas service department.
Gary M.
1 out of 5
7/24/2021
Didn't put an oil change sticker on window to indicate next oil change mileage or date.
Max D.
5 out of 5
7/24/2021
I could get my car serviced closer to home but the great service is worth the trip
George S.
5 out of 5
7/23/2021
Best service ever.
Dan A.
4 out of 5
7/23/2021
Tom does a great job.
Ron G.
5 out of 5
7/22/2021
Always helpful
Ginger F.
5 out of 5
7/21/2021
The staff was efficient and got my car in quickly. They were polite!
Cynthia H.
5 out of 5
7/21/2021
Very professional.

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